Program Coordinator I DV Housing First Coordinator
Domestic Violence Outreach & LGBTQ Advocacy Program | Downey, CA | Full Time
SOUTHERN CALIFORNIA ALCOHOL AND DRUG PROGRAM
Southern California Alcohol & Drug Programs (SCADP) provide Residential and Outpatient Treatment for adults age 18 and over with a substance-use disorder, as well as residential and non-residential support for victims of Domestic Violence. Our services engage in an evidence-based trauma-informed care model of utilizing cognitive behavior therapy and motivational interviewing. Program emphasis includes instruction on developing coping and life skills allowing each individual to maintain a healthy, productive lifestyle and overcome the stress and barriers to successful daily living. We provide wrap-around services including assessments, individualized treatment planning, group and individual therapy, group and individual counseling, case management and linkage to community resources. Our program services are provided in a multicultural setting with individuals of diverse ethnicities and lifestyles.
ANGEL STEP INN
Angel Step Inn is a safe, confidential home for victims of domestic violence, who may or may not have a history of consuming alcohol and/or drugs. We assist all victims of intimate partner violence regardless of race, color, religion, national origin, sex, gender identity, sexual orientation or disability, with or without children.
DOMESTIC VIOLENCE – HOUSING FIRST
The Domestic Violence Housing First Program (DVHF) operates in coordination with the Angel Step Inn resource center and is focused on helping victims increase access to, and retain, safe, permanent housing. The program offers survivor driven trauma informed supportive services. The DVHF program will assist clients facing homelessness or lack of safe housing by connecting clients to interim housing, accessing necessary social services, and rapidly obtaining permanent housing through individualized client support that addresses any barriers to obtaining and maintaining permanent housing. This includes linkage with services to increase income (employment or benefit enrollment), identifying any medical needs, as well as accessing substance use and mental health resources as needed.
The Program Coordinator I (DV Housing First Coordinator) provides experience-based competencies and administrative assistance to fulfill the mission to obtain stable housing and increase access to care for victims of domestic abuse. This is a hands-on position performing administrative duties in support of the program, and direct service to clients.
DUTIES AND RESPONSIBILITIES
Reporting to the Program Manager, the Program Coordinator I shall:
- Achieve grant objectives by providing expertise, and monitoring service delivery, while reporting to the Funder and the Program Manager, highlighting progress in reaching goals, administers client assistance funds;
- Performs and Coordinates day-to-day operations of program service providers, overseeing intake, creation of service plans and delivery of services to clients:
- Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.
- Creates and maintains a housing database linking tenants to apartments
- Communicates with landlords and familiarize them with the DVHF program and the unique needs of participants
- Conducts habitability and lead-based paint inspections of housing options as needed
- Works directly (One on One) with landlords on behalf of clients and program
- Conducts weekly case conferencing with referral agencies, and monthly case files audits to assure participant records are complete and accurate;
- Monitor program compliance to SCADP policies and required procedures, maintains documentation of all program procedures;
- Assist Program Manager with implementing policies, procedures and forms that facilitate the effective operation of delivery of high-quality services to clients
- Coordinate outreach and collaboration efforts with community partners, and stakeholders; recruits, develops, and monitors volunteer DV advocates
- Other duties as assigned.
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years).
- Must earn DV Counselor Certificate within 60 days of hire, if not possessed at hire.
- Minimum of 1 year of supervisory experience in a social services organization (leading / overseeing a program, project, or staff), or Housing Advocacy experience.
- Knowledge of case management and programmatic standards of operation and client engagement, and client focused ideology.
- Proficient Microsoft Office Suite: Outlook, MS Word, PowerPoint, and Excel.
- Familiarity with Database and report generation.
SKILLS AND ABILITIES:
- Strong written and oral communication skills
- Must be flexible and willing to work weekends/evenings as necessary
- Proven Expertise in relevant subject matter
- Able Public Speaker
- Able to provide valuable expertise to senior management while serving clients
- Ability to coach and mentor staff, as program grows
- Demonstrated ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
- Build rapport with those encountered in all aspects the work day.
- Build trust, act trustworthy
- Active listening (reflective listening)
- Follow instructions and SCADP procedures
- Apply principles of client-centered, strength-based counselling (including the principles of the recovery model and trauma-informed practice)
- Able to identify successes, challenges, and barriers impacting the completion of plans prepared for clients.
- Apply principles of professional boundaries and ethics to on the job situations
- Able to de-escalate threatening/volatile situations with clients, or in the workplace.
- 40-hour-DV Counselor Certificate pursuant evidence code §1037.1(a)(1).
- Experience with managing public contacts (e.g. HUD, ESG, SAMHSA)
- Experience with report development for public funders
- Knowledge about community resources
- Knowledge of trauma informed care
- Experience with HMIS and other relevant databases used by partner service providers
- Ability to work with people from various backgrounds and/or limited English capabilities
- Ability to work independently with minimal oversight
Southern California Alcohol and Drug Programs, Inc. (SCADP) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.