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Office Assistant (DUI - Court Ordered Services)

Drug Medi-Cal Programs | Downey, CA | Full Time

Job Description

About Us:


Southern California Alcohol and Drug Programs, Inc. (SCADP) was established in 1972 in a grassroots effort by community members seeking alternatives to prison for individuals with substance use disorder (SUD). SCADP is a 501 (c) (3) non-profit organization providing residential treatment services and outpatient counseling services to individuals throughout Los Angeles. Offering services with a continuum of care to under-served and disadvantaged populations.


The DUI program meets all established County and State program guidelines and requirements for court-ordered counselling/education, including Wet Reckless, 1st Offender, and Multiple Offender programs.


The Office Assistant provides departmental support for DUI Services including administrative and programmatic coordination. Office Assistant is responsible for upholding confidentiality regulations established by the CA Department of Health Care Services and other federal, state and local agencies, including HIPAA.


The Office Assistant will assist in the day-to-day operations of the DUI Services Program by performing the following duties:

General office duties

  • Filing and assisting other office staff when required.
  • Prepares client files, and general filing of records and documents.
  • Collection of payments, prepare daily deposits and revenue reports
  • Assists with service hour billing
  • Attends staff training and administrative events
  • Orders office supplies
  • Type, create, and mail correspondence
  • Data entry to relevant databases

Receptionist duties

  • Answers telephone and general e-mails, and replies to questions accordingly. Provides program informtion, referrals and assistance to callers.
  • Establishes and maintains cooperative and harmonious working relationships with program staff, program participants, office vendors, and general public.
  • Other duties as assigned.



  • Must be able to pass a background check.
  • Valid California driver’s license, acceptable proof of automobile insurance, and/or reliable method of transportation.


  • High School or GED and some general office/admin coursework.


  • 6 months of office and clerical experience.


  • Working knowledge of correct English grammar, spelling, and punctuation.
  • Understands and follows oral and written directions as directed.


  • Proficient Computer skills and working knowledge of Microsoft Office, specifically Words and Excel; familiarity with Database entry and report generation.


  • Ability to communicate clearly and professionally.
  • Ability to accurately and effectively compose correspondence and reports.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.


  • Prompt, team player, sets priorities, handle multiple tasks, good problem solving and decision-making skills.


Preferred Qualifications:  

  • Knowledge of the target population and understanding of substance abuse treatment
  • Bilingual in English and Spanish (written and verbal).

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.