About Us

Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.

We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

Scope:

The Warehouse Team Lead is a critical frontline leadership role responsible for translating daily production plans into safe, accurate, and on-time execution. This position serves as the connection point between hourly associates and warehouse leadership, ensuring work is completed efficiently, compliantly, and with a high level of accountability.

This role is ideal for a hands-on leader who enjoys being on the floor, coaching teams in real time, and driving results in a fast-paced distribution environment, especially during peak season.

Duties & Responsibilities:

• Lead and oversee daily warehouse activities to ensure orders are processed accurately and shipped/received on time
• Direct influence over productivity, accuracy, safety, and employee engagement
• Responsible for executing daily production priorities while maintaining compliance with customer, vendor, and company requirements
• Set priorities and expectations measuring results against set objectives, such as production and quality
• Assign work, set priorities, and adjust labor throughout the shift to meet production and service goals
• Support employee development through hands-on training, follow-up, and documentation
• Ensure all warehouse processes are executed in accordance with company policies, SOPs, and customer/vendor compliance requirements
• Promote and enforce safe work practices, including proper lifting, equipment use, housekeeping, and ergonomic awareness
• Escalate issues related to quality, safety, or compliance as appropriate
• Utilize multiple Warehouse Management Systems (WMS) to set up, track, and complete tasks
• Partner with supervisors and cross-functional teams to align resources and resolve workflow challenges
• Support onboarding, new-hire training, conflict resolution, and performance documentation
• Additional responsibilities may include tasks such as conflict resolution and counseling, job performance documentation, etc.
• Additional responsibilities as needed to support daily operations and team performance

Skills & Qualifications:

• High School Diploma, GED, or equivalent work experience required
• 3–5 years of experience in warehouse operations, distribution, or inventory control, with demonstrated progression into leadership responsibilities
• Minimum 2 years of lead experience directing teams in a warehouse or distribution environment
• Demonstrated success leading and influencing teams in a fast-paced, high-volume operation
• Proven experience assigning work, setting shift-level priorities, and holding associates accountable to production, quality, and safety expectations
• Experience providing real-time coaching, training, and corrective feedback to reinforce standard work and performance expectations
• Strong communication skills, including clearly setting expectations, delivering feedback, and escalating issues appropriately
• Consistently models professional behavior and leads by example on the warehouse floor
• Proficiency with Microsoft Office tools (Excel, Word, Outlook)
• Experience navigating Warehouse Management Systems (WMS), using RF scanning devices, and performing accurate data entry
• Comfortable using company communication tools (Microsoft Teams) to support daily coordination and execution
• Strong math, verbal, and literacy skills with a solid understanding of operational instructions
• Works independently with minimal supervision and exercises sound judgment within established guidelines
• Comfortable standing or walking for extended periods (8+ hours)
• Regularly lifts, pushes, or pulls up to 30 pounds throughout the workday (other physically demanding tasks may be required)
• Forklift or other material-handling equipment experience preferred
• Demonstrates strong collaboration skills, a solid work ethic, and commitment to team success
• Reliable attendance and consistent job performance
• Full availability required during the peak holiday period (October through December), including Thanksgiving week and December weekends. This is a company-wide expectation and essential to meeting customer commitments during peak volume periods. Candidates that are unavailable during these periods will not be considered as this is a company-wide blackout policy.

The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information on Solutions 2 GO Inc., please visit our website at: www.solutions2go.ca