About Us:

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers, and retailers around the world.

If you are a self-starter who is driven in ensuring that we achieve business results and create a great company culture while doing it, then we are looking for you!

Scope:

The Ecommerce and Marketplace Account Manager will play a key strategic and analytical role in driving the success of our brand across major online retail platforms, including Amazon, Walmart Marketplace, Target Plus, and Best Buy. This position is responsible for managing the entire marketplace lifecycle—from strategy development and planning to execution and performance enhancement. The ideal candidate will bring expertise in digital merchandising, pricing strategies, online marketing, and account management, making this a high-impact role perfect for someone with a proven ability to scale ecommerce businesses and maximize marketplace profitability.

Duties & Responsibilities:

Marketplace Strategy & Category Development

• Develop and execute marketplace strategies across Amazon, Walmart Marketplace, Target Plus, and Best Buy to drive revenue, brand visibility, and profitability.
• Identify and launch high-potential products, brands, and categories based on marketplace trends and consumer demand.
• Partner with brand stakeholders to coordinate onboarding, product launches, and promotional campaigns aligned with marketplace goals.

Vendor & Partner Management

• Build and maintain strong vendor relationships to ensure consistent product supply, favorable commercial terms, and collaborative business planning.
• Support brand partners with marketplace strategy development, including content creation, pricing, and compliance requirements.

Product Listing & Content Optimization

• Create, optimize, and manage product listings with SEO best practices to enhance visibility and conversion.
• Ensure high-quality representation of product features, specifications, and brand identity across all platforms.

Inventory, Fulfillment & Operational Excellence

• Oversee inventory planning and replenishment to maintain optimal stock levels and maximize sell-through performance.
• Manage and improve fulfillment models (FBA, FBM, dropship) to ensure timely, accurate delivery and customer satisfaction.
• Monitor and maintain platform performance metrics, account health, and compliance with marketplace policies.
  

Data Analysis & Reporting

• Analyze sales, traffic, and customer data to drive insights and inform strategic decision-making.
• Track campaign KPIs, platform performance, and shopper behavior trends.
• Prepare detailed performance reports and dashboards to share insights and recommendations with executive leadership.

Issue Resolution & Compliance

• Proactively resolve fulfillment issues, chargebacks, returns, and operational challenges that may impact performance.
• Stay updated on marketplace policy changes, trends, and competitor movements to maintain strategic advantage.

Technology & Systems Integration

• Assess, recommend, and implement third-party tools and middleware solutions for listing automation, advertising, and analytics.
• Collaborate with IT and Operations to integrate Microsoft Dynamics with marketplace platforms to automate order, inventory, and reporting workflows.
• Support real-time tracking of sales, inventory, and pricing through connected BI tools or dashboards.
• Continuously audit processes and tools to identify inefficiencies and recommend scalable solutions for improvement.

Skills & Qualifications:

• A degree in Business Administration, Marketing, Ecommerce, Sales, or a related discipline is strongly preferred
• 5+ years of experience managing Amazon and/or other online marketplace accounts
• Proven ability to drive marketplace revenue growth and enhance profitability
• Background in consumer electronics, video games, or similar industries
• Experience with ERP system integrations, such as Microsoft Dynamics or NetSuite
• Understanding of compliance requirements and platform policy management
• Familiarity with third-party logistics (3PL), FBA/FBM, and dropship fulfillment models
• Demonstrated experience in leading teams and managing cross-functional projects
• Deep expertise with Seller Central, Vendor Central, Walmart Seller Center, and/or Target Plus/Best Buy portals
• Advanced proficiency in Excel, with a strong ability to analyze data and generate actionable reports
• Experience with advertising platforms such as Amazon Advertising, Walmart Connect, and similar tools
• Excellent communication, organizational, and problem-solving abilities
• Highly entrepreneurial, resourceful, and proactive in achieving business goals

Perks:

• Health benefits are effective the first of month after hire date
• 401(k) including Roth and Traditional
• Vacation and sick time entitlements
• 10 paid holidays - no waiting period
• Bonus eligibility

The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR team.