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Technical Operations Specialist

Ad Operations | Singapore, Singapore | Full Time

Job Description

About Us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s in the online travel advertising space?

Sojern works with 93% of the Fortune 500 travel companies and has spent more than a decade analyzing the complete traveler path to purchase. We drive travelers from dream to destination by activating multi-channel branding and performance solutions on the Sojern Traveler Platform for more than 8,500 customers around the world.

Sojern made Deloitte’s Technology Fast 500 list for the last 6 years in a row, and was recognized on the Top Company Cultures list by Entrepreneur Magazine and named a Best Place to Work by AdAge. The company is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, Omaha, Paris, and Singapore.

Need more convincing that Sojern is a great place to work? Check out our Glassdoor reviews!

The Role:

Sojern is looking for a Technical Operations Specialist to join our rapidly growing team. This position will be a technical resource to our Ad Operations teams who are working on the marketing campaigns for our clients that lie at the core of Sojern’s business. The Technical Operations Specialist must be a strong communicator of complex technical concepts, an effective multi-tasker of time sensitive projects and a leader who can recognize problems and deliver solutions with little guidance.

  • Lead and assist technical web-based (pixel) integrations for new or existing partners and advertisers

  • Troubleshoot ad tag delivery and targeting

  • Support or in-house applications 

What you bring to the table:

  • BS/BA degree in Computer Science, Software Engineering, MIS, Web Development, or a related field

  • Ability to troubleshoot JavaScript and HTML issues (required) - a 30 min JavaScript test will be part of the interview process

  • Ability to explain complex technical concepts to non-technical audiences

  • Exceptional written and verbal communication skills

  • Ability to maintain a high level of customer service while managing multiple projects

  • Ability to extract data from a SQL database

Bonus Points:

  • 2-4 years related online advertising industry experience preferred 

  • Knowledge of display advertising exchanges, behavioral targeting and performance-based optimization

  • Experience in DoubleClick (Google) ad servers

  • Programming experience

  • Capable of authoring SQL queries or the ability to learn rapidly


  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Competitive Localized Benefits

  • Ownership: Lead creative and challenging projects

  • IATA travel discount

  • Time Off: 20 vacation days per annum

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.