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Internal Application: Spanish Speaking Manager of Accounts, LATAM

Account Management | San Francisco, CA | Full Time

Job Description

About us: 

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Specializing in traveler path-to-purchase data for over a decade, Sojern is travel's direct demand engine for thousands of brands -- from global enterprises to boutique operators -- across the hotel, airline, cruise, transportation, tourism industries, and more. Analyzing the world's travel intent signals with its proprietary data science methods, the company delivered $10B in generated bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, and Sydney.

 

The Job:

Sojern is looking for a dynamic leader to manage one of the account management teams in our West Coast region. This position will partner with our US sales leaders on sales and account strategy, supervise a team of account managers and be responsible for delivering the highest level of client success. You and your team will manage and influence some of the largest accounts in the world including Marriott, United, IHG and Delta.  To thrive, candidates must be able to build and develop a team, establish trust-based client relationships and have deep experience in online media including performance based, programmatic advertising.

 

Responsibilities:

  • Manage a team of four San Francisco and Mexico-based account managers focused on the LATAM region

  • Transition the AM team from a technical, console focused team to one that is commercially-focused, client facing and charged with renewals, upselling and cross-selling

  • Partner with the LATAM region sales team on account and campaign strategy

  • Partner with other Account Management leads and the Ad Operations team on process improvement and best practices

  • Oversee successful campaign management of performance based digital media campaigns

  • Lead the hiring, onboarding, development and mentoring of a growing team

  • Drive innovation and process improvement to generate efficiencies for Sojern and our clients

 

Requirements:

  • Fluent in Spanish required

  • Experience doing business in Spanish-speaking Latin America a plus

  • 10+ years of digital media experience in an Account Management role or similar.  

  • Experience hiring and managing a team for 5+ years

  • Experience managing and influencing high profile clients

  • Proven ability to manage multiple projects in a fast-paced, deadline-driven environment

  • Proven ability to interpret business needs and client objectives, identify next steps and execute with minimal supervision

  • Technical skills include experience with at least one DSP, Salesforce.com and MS Office applications; DBM and Tableau experience preferred

  • Excellent communication and organization skills

  • Proven track record of exceeding expectations

  • Willing to travel 15% to 25% of your time

  • Bachelor's degree in business or related field

 

Perks:

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Snacks: Variety of snacks in the office

  • Meals: Monthly catered lunches & happy hours

  • Competitive Localized Benefits

  • Time Off: Flexible vacation days

 

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Please Note: At this time, we will not be considering candidates who require sponsorship