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Spanish Speaking Account Manager

Ad Operations | San Francisco, CA | Full Time

Job Description

About us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Specializing in traveler path-to-purchase data for over a decade, Sojern is travel's direct demand engine for thousands of brands -- from global enterprises to boutique operators -- across the hotel, airline, cruise, transportation, tourism industries, and more. Analyzing the world's travel intent signals with its proprietary data science methods, the company delivered $10B in generated bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, and Sydney.

 

The role:

As an Account Manager, you’ll have the opportunity to work with major brand advertisers in the fast-paced, online travel-advertising environment. You will play a critical role within the company through hands-on management of advertiser campaigns, driving renewals and upsells while developing and maintaining our partner relationships.

 

Responsibilities:

  • In partnership with Sales, ensure our long-term commercial success in Mexico and LATAM

  • Lead the day-to-day, post-sales relationship with a portfolio of existing digital advertising clients

    • Drive renewals and upsells by ensuring campaign success and client satisfaction

    • Coordinate with sales, ad operations, and clients on campaign launches

    • In collaboration with AdOps, analyze campaign performance and provide recommendations to ensure client satisfaction

    • Lead post-campaign analysis and review

  • Present campaign results and insights, as well as Quarterly Business Reviews to clients

  • Lead face-to-face and video-conferencing meetings in Spanish; Travel 10-15%

  • Partner closely with internal teams on day-to-day processes and larger, high-impact strategic improvements

 

What you bring to the table:

  • Bachelor’s degree in Business or related field

  • 1-3 years in digital advertising in an account/project management related role

  • Fluent in Spanish

  • Experience working with clients in Latin America

  • Strong analytical abilities that leverage our data-driven platform to produce successful campaigns

  • Ability to handle multiple clients & campaigns on any given day

  • Great time management and organizational skills

  • Solid understanding of the online advertising industry

  • Great with people: ability to work with internal and external teams

  • Experience working in a DSP and with 3rd party ad servers is a plus

 

Perks:

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Our team loves a good time

  • Snacks: Well-stocked kitchen to fill your breakfast, lunch, and snack needs

  • Meals: Monthly catered lunches & happy hours

  • Wealth: Stock options

  • Time Off: Flexible vacation days

 

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.