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Senior Technical Operations Specialist

Ad Operations | London, United Kingdom | Full Time

Job Description


About Sojern:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Specializing in traveler path-to-purchase data for over a decade, Sojern is travel's direct demand engine for thousands of brands -- from global enterprises to boutique operators -- across the hotel, airline, cruise, transportation, tourism industries, and more. Analyzing the world's travel intent signals with its proprietary data science methods, the company delivered $10B in generated bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, and Sydney.


The Role:

Sojern is looking for a Senior Technical Operations Specialist to join our rapidly growing team.  This position will be a technical resource to our sales teams who are selling the Sojern Traveler Platform to key travel endemic clients, ad agencies and top global brands. The Senior Technical Operations Specialist must be a strong communicator of complex technical concepts, an effective multi-tasker of time sensitive projects and a leader who can recognize problems and deliver solutions with little guidance.



  • Manage and lead our EMEA/APAC Technical Operations staff.  Currently we have team members in London and Singapore.

  • Hire, onboard, and train additional EMEA/APAC Technical Operations Specialists during the upcoming year.

  • Lead and assist technical web-based (pixel) integrations for new or existing partners and advertisers

  • Troubleshoot ad tag delivery and targeting

  • Support or in-house applications


What you bring to the table:

  • Proven experience managing Technical Operations teams.

  • Knowledge of display advertising exchanges, behavioral targeting and performance-based optimization

  • BS/BA degree in Computer Science, Software Engineering, MIS, Web Development, or a related field

  • Ability to troubleshoot Javascript and HTML issues - required

  • Ability to explain complex technical concepts to non-technical audiences

  • Exceptional written and verbal communication skills

  • Ability to extract data from an SQL database

  • Ability to work with cross functional teams


Bonus Points:

  • Experience in DoubleClick (Google) ad servers

  • Programming experience

  • Capable of authoring SQL queries or the ability to learn rapidly



  • Culture: Our team loves a good time

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Ownership: Lead creative and challenging projects

  • Meals: LOTS of snacks, beverages, monthly catered lunches & happy hours

  • Wealth: Stock options

  • Time off: Flexible vacation days


At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.