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Sales Operations Analyst

Sales | Singapore, Singapore | Full Time

Job Description


About Us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Specializing in traveler path-to-purchase data for over a decade, Sojern is travel's direct demand engine for thousands of brands -- from global enterprises to boutique operators -- across the hotel, airline, cruise, transportation, tourism industries, and more. Analyzing the world's travel intent signals with its proprietary data science methods, the company delivered $10B in generated bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, and Sydney.


The Role:

You are a driven, self-motivated, and hungry to learn individual, who is looking to build a career in digital advertising.  As a Sales Operations Analyst, you will be a crucial member to the enterprise sales team.  In this role - you will be asked to perform deep-dive analysis into customer, seller and campaign data. You will have the opportunity to work with multiple departments including Sales, Account Management, Marketing and Finance. You are a detailed, focused and determined individual with an effective communication style.



  • Proficiently utilize Salesforce, with Sojern’s architecture and guidelines; Follow Sojern sales processes, products, pricing and cross-functional operations to increase sales and productivity.

  • Develop internal relationships with stakeholders such as Sales AEs, Ad Ops Account Managers (AMs), Product AMs and Marketing to provide insight & leadership through data.

  • Prepares sales forecasts; collects and analyzes data to evaluate current sales achievement.

  • Maintain existing sales reports and proactively drive ad hoc reporting aimed at process optimization & sales growth

  • Innovates on tools, processes and procedures, specifically including but not limited to: SalesForce, MS Access (or other DB), VBA Macros, and Tableau to support & strengthen the sales org.

  • Help build prospecting and proposal presentations via gathering relevant slides, screenshots, researching information to be included and/or providing input and support of presentation layout, content and format

  • Evaluates third-party solutions for appropriate sales operations functions as needed


Desired Skills and Experience:

  • Bachelor’s Degree in marketing, finance, or related field

  • Previous experience in a Sales Analyst role (preferred)

  • Salesforce experience with respect to activity tracking and reporting is required

  • Goal-oriented, passionate, high-energy professional with a “no excuses” attitude

  • Self-motivated, willing to learn new technologies and able to work independently & cross-functionally

  • Excellent oral and written communication skills

  • Must be comfortable and competent in communications to veteran sales representatives and executives both internally & externally

  • Possesses the drive to participate and succeed in the growth of an extremely fast-paced, exciting company

  • Strong computer skills with experience using MS Office, Google and SalesForce applications

  • Advanced MS Excel skills including complex formulas, pivot tables, data filters/sorts and VBA

  • Digital Marketing experience a plus


  • Culture: Our team loves a good time

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Ownership: Lead creative and challenging projects

  • Medical insurance coverage

  • IATA travel discount

  • Wealth: Stock options

***Successful candidates must be eligible to work in Singapore***

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.