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Product Enablement Manager - Remote

Product | San Francisco, CA | Full Time

Job Description

About us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Sojern is a leading digital marketing platform built for travel marketers. Powered by artificial intelligence and traveler intent data, Sojern activates multi-channel marketing solutions to drive direct demand. 10,000 hotels, attractions, tourism boards, and travel marketers rely on Sojern annually to engage and convert travelers around the world.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, and Sydney.

The Role

As the Product Enablement Manager, you will be a critical member of the Product Marketing team, collaborating closely with Product, Marketing, Sales, and Operations teams to develop and implement a successful enablement strategy across Sojern Solutions. 

  • Drive learning and enablement content strategy for external and internal audiences.

  • Arm the Commercial organization with the product, sales and technical knowledge needed to be successful and navigate the organization to accomplish these goals. 

  • Assess existing onboarding programs across business development, sales, and customer success, and develop a strategic plan

  • Set clear onboarding and continuing education goals and metrics for roles such as sales development, sales, and customer success

  • Partner with Commercial leaders and key stakeholders across teams to assess and implement 30 - 60 - 90 training KPIs

  • Design and deliver a continuous learning experience that includes live, digital, and collaborative training for all go-to-market roles

  • Design a dynamic learning experience that directly leads to our ongoing learning and coaching programs

  • Apply a blend of training methods to maximize learning retention and scalability, e.g., virtual training, e-learning, role-plays, hands-on workshops, etc.

  • Serve as a liaison between the sales team and other cross-functional teams, particularly marketing and customer success

  • Keep content management system (CMS) and E-learning content up-to-date, including logging critical content assets and organizing the repository structure


  • Proficient in G-suite

  • Salesforce proficiency 

  • LMS management experience a plus

  • Excellent project management skills. Ability to manage multiple projects at one time.

  • Demonstrate presentation/platform skills and public speaking fluency

  • Flexibility to alter direction if business needs dictate

  • Experience managing cross functional team projects and taking initiatives from conception to execution

  • Excellent written and verbal communication skills

  • Ability to design and deliver training to a global audience


  • Coaching Mentality 

  • You subscribe to a Philosophy of Improvement

  • Active listening skills; open to input from other team members and department

  • You are highly collaborative

Requirements/ Experience / Education:

  • Bachelor’s degree or equivalent experience required

  • Willingness to travel up to 35% (internationally & domestically) once COVID restrictions lift.

  • 5+ years prior Sales Training experience, preferably in an Enterprise environment


At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.