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Business Data Analyst

Product Analytics | San Francisco, CA | Full Time

Job Description

About Us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Specializing in traveler path-to-purchase data for over a decade, Sojern is travel's direct demand engine for thousands of brands -- from global enterprises to boutique operators -- across the hotel, airline, cruise, transportation, tourism industries, and more. Analyzing the world's travel intent signals with its proprietary data science methods, the company delivered $10B in generated bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.

Sojern has been called "the most successful Big Data marketer in travel" and earned the fastest growing travel technology company distinction on the Deloitte Technology Fast 500 for 3 years running.  In 2018, Sojern was named one of the best places to work in Omaha. Welcome to our fast-moving, open and collaborative culture.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, and Sydney.


The Role:

Sojern is looking for a highly analytical individual to join our Business Analytics team in San Francisco as a Business Data Analyst. The person in this role will analyze business performance data to identify revenue and operational drivers for the largest travel brands in the world in our Enterprise Solutions business. The Business Data Analyst will build and maintain dashboards that track business and financial KPIs. This individual should be comfortable presenting recommendations to leadership teams and is expected to become a trusted influential resource in key decision making. To excel in this role, the individual should have a passion for the travel industry, extracting insights from data and operationalising the insights by collaborating with cross-functional teams.



  • Analyze data by querying large datasets and summarize insights into recommendations for improving Product/Sales/Ad operations.

  • Quantify influence of metrics on business performance. Build models that show sensitivity of driver metrics.

  • Develop and maintain KPIs/dashboards that highlight the trend of financial and operational metrics.

  • Partner with BI team to continuously improve data warehouse for efficient reporting

  • Run business operations meetings where KPI dashboards are shared with leadership.

  • Collaborate with cross-functional teams from Product, Engineering and Operations to implement recommendations for improving product and processes

  • Perform ad hoc analysis across the business as needed



  • Bachelors Degree in a quantitative discipline such as  CS, Accounting, Economics, Statistics, Engineering, Mathematics or equivalent

  • 3+ years experience with data extraction and reporting tools e.g.Tableau

  • Ability to work fluently in: Python, SQL, R

  • Excellent written, verbal communication skills. Comfortable presenting to Leadership.

  • Experience leading periodic business health reviews with proven ability to influence stakeholders for key decision making

  • Desire to roll up your sleeves and do what is needed to get the job done

  • Strong problem solving and analytical skills


Bonus Points for:

  • Advertising / Digital Media experience

  • Travel industry experience

  • Post-graduate degree



  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Snacks: Variety of snacks in the office

  • Meals: Monthly catered lunches & happy hours

  • Wealth: Stock options

  • Time Off: Flexible vacation days


At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.