Associate Account Manager
Account Management | Omaha, NE | Full Time
Want to join a company on the cutting edge of technology and travel?
Sojern provides digital marketing solutions for the travel industry. Powered by artificial intelligence and traveler intent data, Sojern activates multi-channel marketing solutions to drive direct demand. More than 10,000 hotels, attractions, tourism boards and travel marketers rely on Sojern to engage and convert travelers around the world.
Sojern made Deloitte’s Technology Fast 500 list 6 years in a row, was recognized on the Top Company Cultures list by Entrepreneur Magazine and named a Best Place to Work by AdAge. The company is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, Omaha, Paris, and Singapore.
Need more convincing that Sojern is a great place to work? Check out our Glassdoor reviews!
Sojern is seeking an Associate Account Manager to work with travel advertisers in a fast-paced, online advertising environment. You will play a critical role within the company through hands-on management of advertiser campaigns while developing and maintaining our partner relationships.
Coordinating pre-sale activities including working closely with the sales team during the RFP process to ensure accounts are set up for success
Lead the day-to-day, post sales relationship with a portfolio of digital advertising clients
Take ownership of your book of business to drive relationships with your clients leading to renewals and upsells, ensuring campaign success and client satisfaction
Grow revenue through pitching new products and channels
Coordinate with AdOps, analyze campaign performance and provide recommendations to ensure client satisfaction
Meet client KPIs, goals and objectives
Lead post-campaign analysis and review
Coordinate billing for clients on a monthly basis
Partner closely with internal teams on day-to-day operational processes and larger, high-impact strategic improvements
Present campaign results and insights, as well as Business Reviews to clients on a regular basis
Monitor and influence campaign delivery, troubleshoot issues and provide optimization and/or upsell opportunities across products.
What you bring to the table:
Bachelor’s degree from an accredited college or university
1-3 years overall experience, digital and programmatic advertising and/or travel vertical preferred
Proficiency in standard business and sales software, including Salesforce, Gsuite, and Office products preferred
Ability to handle multiple clients & campaigns on any given day
Great time management and organizational skills
Must be fluent in the language of the region you support
Must be flexible in working with global clients
Experience working with a DSP (Appnexus/Xandr, DV360 The Trade Desk) or other Social Media platforms preferred
Understanding of the online advertising industry
Opportunities: Be part of a growing team with training and support to help you grow
Ownership: Lead creative and challenging projects
Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations
Culture: Our team loves a good time
Wealth: Stock options
Time Off: Flexible vacation days
At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.