Your browser cookies must be enabled in order to apply for this job. Please contact if you need further instruction on how to do that.

Ad Operations Lead

Ad Operations | Omaha, NE | Full Time

Job Description

About us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Specializing in traveler path-to-purchase data for over a decade, Sojern is travel's direct demand engine for thousands of brands -- from global enterprises to boutique operators -- across the hotel, airline, cruise, transportation, tourism industries, and more. Analyzing the world's travel intent signals with its proprietary data science methods, the company delivered $10B in generated bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, and Sydney.


The role:

The Ad Ops Lead has the opportunity to work with the largest travel advertisers in the fast-paced, online advertising environment. The Campaign Specialist team at Sojern plays a critical role in our commercial sales organization. This team supports our sales and ad operations teams to setup, service and manage advertising campaigns and works to ensure we deliver on our customer goals. This role is responsible for the process, quality output, customer service, and consistency of managing campaigns.  This position is responsible for the recruitment and development as well as the day-to-day management of the Campaign Specialist team in Omaha. To thrive, you must work well with people, be comfortable making data driven decisions, have a well-rounded skill set and be willing to jump in and work hard.



  • Responsible for management of the Campaign Specialist team in Omaha and our campaign management processes and procedures

  • Directly manage client campaigns

  • Oversee a growing team to achieve world class efficiency and accuracy in ad operations

  • Co-Leads recruiting and hiring of new Campaign Coordinators

  • Demonstrates ability to develop and grow individuals on team

  • Delivers on project deadlines and campaign goals

  • Innovate and coordinate with product, tech ops, analysts and sales to develop / improve processes


What you bring to the table:

  • Bachelor's Degree in Business, Marketing, Finance, Accounting or a related area

  • 2+ years job-related experience

  • Experience mentoring or training individuals

  • Experience in hiring, employee development and team building

  • Demonstrated leadership experience

  • Great with people, able to build rapport quickly, great listening skills and comfortable with difficult conversations

  • Demonstrates expertise in Sojern’s products and procedures

  • Proven experience in process improvement, automation and innovation

  • Excellent oral and written communication skills

  • Meticulously detail-oriented and exceptional organizational skills

  • Strong computer skills with advanced MS Excel and Google application capabilities



  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Snacks: Variety of snacks in the office

  • Meals: Monthly catered lunches & happy hours

  • Competitive Localized Benefits

  • Time Off: Flexible vacation days


At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.