Your browser cookies must be enabled in order to apply for this job. Please contact if you need further instruction on how to do that.

Ad Operations Lead

Ad Operations | London, United Kingdom | Full Time

Job Description

About Us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s in the online travel advertising space?

Sojern works with 93% of the Fortune 500 travel companies and has spent more than a decade analyzing the complete traveler path to purchase. We drive travelers from dream to destination by activating multi-channel branding and performance solutions on the Sojern Traveler Platform for more than 8,500 customers around the world.

Sojern made Deloitte’s Technology Fast 500 list for the last 6 years in a row, and was recognized on the Top Company Cultures list by Entrepreneur Magazine and named a Best Place to Work by AdAge. The company is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, Omaha, Paris, and Singapore.

Need more convincing that Sojern is a great place to work? Check out our Glassdoor reviews!

The Role:

The Ad Operations Lead has the opportunity to work with the largest travel advertisers in the fast-paced, online advertising environment. These teams at Sojern play a critical role in our commercial sales organization. This team supports our sales and ad operations teams to setup, service, launch, monitor and optimize advertising campaigns and work to ensure that we deliver on our customer goals. To thrive, you must work well with people, be comfortable making data driven decisions, have a well-rounded skill set and be willing to jump in and work hard.


  • Oversee a growing team to achieve world class efficiency and accuracy in ad operations

  • Leads recruiting, hiring and onboarding of new Campaign Coordinators and Campaign Specialists

  • Drives innovation to improve tools and processes

  • Demonstrates ability to develop and grow individuals on team

  • Delivers on task and project deadlines and works with team to do the same

  • Ability to establish effective working relationships with multiple teams across Sojern including Sales, Account Managers, Analysts, Technical Operations and Product to meet Sojern’s goals.

What you bring to the table:  

  • Bachelor's Degree in Business, Marketing, Finance, Accounting or a related area

  • 5+ years job-related experience

  • At least 2 years of demonstrated leadership experience.

  • Experience in hiring, employee development and team building

  • Strong working knowledge of online advertising technology and

  • Proven experience in process improvement, automation and innovation

  • Excellent oral and written communication skills including public presentation / client facing experience

  • Meticulously detail-oriented, exceptional organizational skills and ability to manage team and projects

  • Strong computer skills with advanced MS Excel and Google application capabilities

  • Global travel and multi time zone commitment to effectively manage a global team


  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Competitive Localized Benefits

  • Ownership: Lead creative and challenging projects

  • IATA travel discount

  • Time off: 25 vacation days per annum plus national public holidays

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.