Account Manager- REMOTE
Account Management | Denver, CO | Full Time
About Us:
Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s in the online travel advertising space?
Sojern works with 93% of the Fortune 500 travel companies and has spent more than a decade analyzing the complete traveler path to purchase. We drive travelers from dream to destination by activating multi-channel branding and performance solutions on the Sojern Traveler Platform for more than 8,500 customers around the world.
Sojern made Deloitte’s Technology Fast 500 list for the last 6 years in a row, and was recognized on the Top Company Cultures list by Entrepreneur Magazine and named a Best Place to Work by AdAge. The company is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, Omaha, Paris, and Singapore.
Need more convincing that Sojern is a great place to work? Check out our Glassdoor reviews!
The Role:
Sojern is seeking an Account Manager to work with travel advertisers in a fast-paced, online advertising environment. You will play a critical role within the company through hands-on management of advertiser campaigns while developing and maintaining our partner relationships.
Responsibilities:
Coordinating pre-sale activities including working closely with the sales team during the RFP process to ensure accounts are set up for success
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Lead the day-to-day, post sales relationship with a portfolio of digital advertising clients
Take ownership of your book of business to drive relationships with your clients leading to renewals and upsells, ensuring campaign success and client satisfaction
Grow revenue through pitching new products and channels
Coordinate with AdOps, analyze campaign performance and provide recommendations to ensure client satisfaction
Meet client KPIs, goals and objectives
Lead post-campaign analysis and review
Coordinate billing for clients on a monthly basis
Partner closely with internal teams on day-to-day operational processes and larger, high-impact strategic improvements
Present campaign results and insights, as well as Business Reviews to clients on a regular basis
Monitor and influence campaign delivery, troubleshoot issues and provide optimization and/or upsell opportunities across products
May be responsible for larger revenue accounts or more strategic accounts
May be responsible for training and/or mentoring new team members
What you bring to the table:
Bachelor’s degree from an accredited college or university
3-5 years overall experience, digital and programmatic advertising and/or travel vertical preferred
Proficiency in standard business and sales software, including Salesforce, Gsuite, and Office products preferred
Ability to handle multiple clients & campaigns on any given day
Great time management and organizational skills
Must be fluent in the language of the region you support
Must be flexible in working with global clients
Experience working with a DSP (Xandr, DV360, The Trade Desk) and/or other Social Media platforms preferred
Understanding of the online advertising industry
Perks:
Opportunities: Be part of a growing team with training and support to help you grow
Ownership: Lead creative and challenging projects
Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations
Culture: Our team loves a good time
Wealth: Stock options
Time Off: Flexible vacation days
At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.