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Account Manager (North Asia), Hong Kong

Account Management | Hong Kong | Full Time

Job Description

About us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Specializing in traveler path-to-purchase data for over a decade, Sojern is travel's direct demand engine for thousands of brands -- from global enterprises to boutique operators -- across the hotel, airline, cruise, transportation, tourism industries, and more. Analyzing the world's travel intent signals with its proprietary data science methods, the company delivered $10B in generated bookings for its clients to date by activating multi-channel branding and performance solutions on the Sojern Traveler Platform.

Recognized on the Top Company Cultures list by Entrepreneur Magazine, Sojern is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, and Sydney.


The Role:

Sojern is looking for an Account Manager to work on our Enterprise Solutions Commercial team and support our continued expansion across Asia-Pacific, specifically North Asia.

As an Account Manager based in Hong Kong, you will have the opportunity to work with major brands/advertisers on their performance and/or brand-based campaigns and influence their online travel-related advertising strategy.

If you thrive in a dynamic and collaborative environment, and are excited to make impactful data-driven decisions every day, then Sojern is the place for you!


Core Responsibilities:

  • Coordinate with Sales and Ad Operations to address your clients’ needs and ensure their advertising campaigns are successfully launched and managed to meet goals and objectives

  • Lead campaign performance analysis and optimisations/recommendations through reporting/presentations and/or client quarterly business reviews to drive upsells and client renewal/retention

  • Partner with Sales to provide high-quality client servicing centered around flexibility, choice and education using Sojern’s product capabilities

  • Work closely with your internal teams on day-to-day operational processes to ensure larger, high-impact strategic improvements


What You Bring To The Table:

  • Mandarin and/or Cantonese-speaking (native preferably)

  • Bachelor's Degree in Business or related field (Accounting, Marketing, Communications, or Finance a plus)

  • 2-4 years campaign/account management experience (ad-tech preferably)

  • Programmatic experience 

  • Strong oral and written communication skills, and analytical abilities

  • Able to attend client meetings and manage multiple campaigns on any given day with a focus on customer satisfaction

  • Great time management and organisational skills

  • Willing to wear multiple hats and roll up your sleeves to get the job done

  • Strong team-player spirit - ability to collaborate with internal and external stakeholders

  • Developed skills using MS Excel and Powerpoint and Google applications



  • Intimate understanding of the online advertising landscape and trends in North Asia

  • Experience with tech/systems such as DoubleClick Bid Manager (or similar Demand-side Platforms), Salesforce and Tableau



  • Culture: Our team loves a good time

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Wealth: Stock options



At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to fostering an inclusive, welcoming and diverse work environment. We value, encourage and embrace difference of thoughts and ideas. Find out more about working at Sojern on Glassdoor, or check out Sojern Voices.