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Account Manager

Ad Operations | Singapore, Singapore | Full Time

Job Description

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space?

Sojern is travel's leading data-driven performance marketing engine. Through its Sojern Traveler Platform and billions of traveler intent signals across online and mobile channels, Sojern puts more heads in beds and travelers in town for its clients worldwide. Currently one of the fastest growing travel tech companies (Deloitte Technology Fast 500), Sojern works with top travel brands and independent hotels in North America, Latin America, Europe, MEA and APAC. The company is headquartered in San Francisco, with key offices in Dubai, London, New York, Omaha and Singapore. For more information, please visit www.sojern.com.

We are aggressively growing our Property Solutions Account Management team and we need the best of the best. We are seeking a passionate go-getter that excels at campaign execution with the ability to develop strong relationships with customers. Our customers are independent and boutique hoteliers who have a need for our targeted digital advertising solutions.

The Role:

As an Account Manager within our Singapore team, you’ll have the opportunity to work with major brand advertisers in the fast-paced, online travel-advertising environment. You will play a critical role within the company through hands-on management of advertiser campaigns while developing and maintaining our partner relationships.

  • Traffic and optimize campaigns to deliver great results for our clients

  • Manage all aspects of campaign execution including pacing, performance, and profit margin, via internal tools DSPs, and Salesforce

  • Analyze campaign performance data and implement optimizations to ensure client satisfaction and renewal

  • Attend client meetings and prepare and deliver presentations to both agencies and clients directly

  • Partner closely with internal teams on day-to-day operational processes and larger, high-impact strategic improvements

  • Coordinate with sales, ad operations, and external clients to ensure campaigns are successfully launched and meet client’s goals

  • Make recommendations for campaign improvement to sales and clients, including providing feedback on creative and placement performance

  • Resolve customer and operational problems during campaigns, providing general technical support on products

  • Provide high-quality service and achieve customer satisfaction

 

What you bring to the table:

  • Bachelor's Degree in Business, Marketing, Finance, Accounting or a related area

  • At least 1-2 years campaign / account management experience

  • An understanding of the ad-tech landscape

  • Ability to manage the challenges of working in the region and juggle multiple accounts whilst providing excellent client service

  • Experience with some or all of the following platforms: DBM, DCM, Salesforce

  • Experience running or managing Search Marketing campaigns in AdWords/Bing a plus

  • A keen interest or understanding of the Programmatic, Exchange, Network & Display space

  • Strong analytical ability that leverages our data-driven platform to produce successful campaigns

  • Excellent written and verbal communication skills

  • Additional regional language a plus:  Mandarin, Bahasa, Cantonese, Thai.

  • Willing to wear multiple hats and roll up your sleeves to get the job done

 

Perks:

  • Culture: Our team loves a good time

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Ownership: Lead creative and challenging projects

  • Medical insurance coverage

  • IATA travel discount

  • Wealth: Stock options

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.