Strategic Account Manager - West Coast
Sales | San Francisco, CA | Full Time
Strategic Account Manager
Candidate will ideally be located in California or Nevada
Looking for an experienced, enthusiastic professional that is passionate about building successful client relationships. The candidate is responsible for providing an exceptional client experience, while leading and supporting the client's business strategies to ensure excellence with a consultative approach among the entire portfolio. Strategic Account Managers are responsible for achieving building meaningful relationships, solution-selling, growing customer volume and advocating on the merchant business. People who've experienced success in previous roles or similar positions in Account Management or Relationship Management are qualified candidates for this consultative role.
Essential Duties & Responsibilities:
Establishes productive, professional relationships with key personnel in assigned customer accounts. Become the expert on all aspects of the relationship with the customer.
Develop and maintain key client relationships at corporate, regional and store levels
Proactively leads the account planning process that develops mutual performance objectives, financial targets, and critical milestones.
Provide in-store support to assist with POS integrations, cascading application decisioning, and program/process training
Minimum Knowledge, Skills and Abilities Required:
Bachelor's degree, or 3+ years' experience working as an Account Manager.
Minimum of 5 years Client Relationship Management experience.
Understanding of Retailers Point of Sales systems and integration experience
Minimum of 3 years' Experience developing presentations and pitching to all levels of management.
Proficiency with MS Word, Excel, and PowerPoint.
Ability to identify and communicate with multiple roles and decision-makers within a company
Know how to engage clients and use questioning techniques to understand business needs, discover
opportunities and position appropriate solutions
Understand leasing landscape, Industry trends and impact of a merchants' business
Employs strategic account management techniques with exceptional analytical and quantitative skills
Self-driven, highly motivated individual never satisfied with the status quo
Creatively resolves a wide range of problems through effective solutions
Reads situations quickly and moves to Win-Win scenarios with key stakeholders
Willing to travel approximately 75%
Headquartered in San Francisco’s Financial District, SmartPay Leasing is a subsidiary of TEMPOE, a finance company based in Cincinnati. SmartPay Leasing was spun out of Better Finance, #1 among the Fastest Growing Private Companies in San Francisco in 2015, and a Bay Area News Group Top Workplace in 2014.