Account Director, Digital Marketing
Client Services | San Francisco, CA | Full Time, Contract, and Temp to Perm
Account Director, Digital Marketing
Be a part of a new breed of Agency!
The more you learn about us, the more you’ll realize that Six Spoke Media is more than your typical company. Our goal is to be a new breed of agency for a new age.
Discoverability Marketing. Digital Media. Empowered Consumers. Disruptive Technologies. Globalization. The Social Web.
We help our clients navigate in this new era where brands must transform their marketing and advertising strategies in order to effectively engage and connect with their customers and their communities anywhere in the world.
In order to do this, we’ve combined a brand and advertising consultancy, a full-service interactive agency, and a media company, layered on some kick-ass technology and global offices to provide our clients with the know-how and capabilities that make us the mad men and women of the modern world.
Oh yeah, and ultimately our goal is to change the world, while having fun.
The Account Director (AD) will lead a team of Account Managers, and help guide the strategy, program delivery, and revenue development for its portfolio of clients. This marketing leader is responsible for guiding Account Managers in defining search and performance marketing strategies, designing client marketing programs, evaluating the effectiveness of client programs, and recommending improvements or additional services as appropriate. The AD is also the high-level relationship owner responsible for building upper management relationships with key clients.
· Provide Strategic and Marketing Leadership
o Work with clients to uncover business needs and objectives, craft appropriate strategies, and identify/implement products/services to help achieve client goals
o Develop the importance of online marketing in client's overall marketing objectives
o Create and interpret effective analysis to support marketing recommendations
o Develop broad industry expertise. As an industry expert, this person will be relied upon by Account teams and client organizations to have honed instincts regarding optimization of online marketing campaigns
· Build and Grow Client Relationships
o Understand clients' business and generate new ideas to enhance client performance.
o Build trust, credibility, and client referrals
o Develop multi-tiered agency-client relationships and ties
o Achieve high customer satisfaction and position the agency for business development opportunities
· Effectively Manage Team
o Successfully manage and motivate a team of Account Managers
o Foster teamwork and a constructive work environment
o Provide team leadership that rewards creativity
· Manage Financial Performance
o Achieve client targets within the context of the underlying opportunity
o Maintain or improve account profitability
· Strong performance in Bachelor's degree program
· 5-10+ years of marketing, consulting, or client service industry experience
· Direct experience in search engine marketing a plus
· Very strong C-level customer service experience
· Demonstrated track record of successful client relationship development and service
· Proven success in managing teams & working cross-functionally within an organization
· Interpersonal skills - ability to build relationships
· Ability to thrive in a fast-paced, entrepreneurial environment
· Experience in a start-up or small-company environment a plus
· Technical knowledge a plus
As a startup, we strive to offer an expanding package of benefits. Today, this includes a health plan, 401(k) plan, flexible hours, an annual company trip and 15 paid days off + 10 holidays.
Salary to be determined by education and experience.
To apply for this position submit your resume and cover letter in a standard Word or PDF document http://www.jobscore.com/jobs/sixspokemedia
Due to the high volume of resumes received, we are unable to respond to all candidates. No phone calls please!