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Host

Sister Lakes Brewing Company | Dowagiac, MI | Full Time and Part Time

Job Description

Are you community driven and love working with a group of like-minded individuals looking to push the boundaries of excellent products and service? Come be part of the Sister Lakes Brewing Company family. 

SUMMARY

Greet guests and show them to their table or waiting area. Engage with guests to ensure their experience meets customer and company expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greet guests as they enter and put them on a waiting list as necessary
  • Provide guests with menus and answer any initial questions
  • Seat guests at tables or in waiting areas
  • Engage with guests to ensure they are satisfied with food and service
  • Respond to complaints and help to resolve them
  • Answer phone calls, take reservations and answer questions
  • Maintain a working knowledge of the food and drink menu
  • Assist other staff in the restaurant as needed
  • Provide great customer service

QUALIFICATIONS:

  • Able to work in a fast-paced environment for prolonged periods of time
  • A positive attitude and ability work well under pressure with all restaurant staff
  • Able to execute high-quality work with minimal supervision
  • Able to safely lift and easily maneuver trays of food as necessary
  • Willingness to follow instructions and ask questions for clarification when needed
  • Able to handle money accurately and operate a point-of-sale system
  • Previous restaurant experience preferred
  • Flexible schedule