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Regional Director of Account Management

Sales | Chicago, IL | Full Time

Job Description

Shopkick is looking for an experienced Regional Director of Account Management who is knowledgeable about digital media and wants to help grow a thriving market. The Director is first and foremost a people manager, leading the Central AM team and championing their success in the region. This person is also expected to work in tandem with their Sales counterpart(s) to secure revenue, manage internal and external process pre- and post-sale, with a focus on growing Key account business from a revenue and/or portfolio perspective. This role reports into the AVP of Account Management.

Role and Responsibilities

  • Hire, train, and manage growing team of Chicago-based Account Managers
  • Communicate executive decisions and rallies teams where needed
  • Recognized as an influential leader across departments and beginning to work with senior leaders on external influence
  • Oversee client relationships and manage day-to-day activities with upcoming, live, and past programs
  • Act as liaison between internal teams (Sales, Creative, Operations, and Merchandising) to maintain programs pre to post sale, and pre to post launch
  • Develop a trusted advisor relationship with key customer stakeholders through high-touch, consultative communication and take a sales-driven approach to client management


Desired Skills And Experience

  • 7+ years of experience (digital media or agency experience strongly preferred)
  • Experienced people manager (can take on an existing team and take on growth expectations)
  • Ability to thrive under pressure and meet deadlines while multi-tasking
  • Excellent communication and interpersonal skills
  • Proactive self-starter willing to learn and grow with an ever-changing business
  • Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management as need
  • Proficient in MS Office, particularly PowerPoint and Excel
  • Experience with mobile or interactive technologies
  • BA/BS

 Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Shopkick are considered property of Shopkick and are not subject to payment of agency fees.