Temp Revenue Operations Assistant

About Sesame Workshop

Sesame Workshop is the global nonprofit behind Sesame Street with a mission to help children everywhere grow smarter, stronger, and kinder. We support children and the caring adults in their lives in the moments that shape early childhood, reaching families with playful learning in over 190 countries. Through beloved characters and joyful educational media, Sesame helps children understand themselves, connect with others, and make sense of an ever-changing world.

Job Summary

Sesame Workshop is looking for a Temporary, Revenue Operations Assistant. The hired candidate will assist with the ongoing operations of Sesame Workshop’s Revenue team, with a specific focus on managing Sesame Workshop’s donor information systems to ensure that all donor records are complete and accurate, and all gift data is recorded accurately and timely. This position reports to the VP, Revenue Operations. This position works very closely with Sesame Workshop’s finance department and serves as the key point of contact for reconciliation of all contributions.

Responsibilities

· Generate accurate financial and analytical reports, develop and implement policies to guide gift entry, and ensure that the database effectively captures donor gift information.

· Database upkeep, quality control and maintenance, including but not limited to inputting constituent feedback, identifying duplicates, and merging records.

· Work with the finance team to ensure all gifts and payments are recorded and reconciled to the General Ledger accurately and completely.

· Accurately enter offline and online gifts into the database, ensuring proper allocation and acknowledgment.

· Serve as a point of first contact for donors, managing the Individual Giving email and voicemail inboxes.

· Provide general office administrative support including ordering office supplies and processing invoices. Provide intra-departmental support as necessary.

This role may perform other related duties as needed to support team and organizational priorities

Required Qualifications

· B.A. or B.S. Degree or equivalent experience

· Knowledge of gift processing and data management best practices

· Experience with CRM systems, preferably Salesforce

· Working knowledge of MS Office (Outlook, Word, Excel)

· Knowledge of nonprofit finance conventions

· Strong attention to detail and commitment to accuracy

· Ability to manage multiple tasks and prioritize effectively

Sesame Workshop Hybrid Work Policy

This position is based at our headquarters office in New York (Manhattan) at 1900 Broadway, New York, NY, and follows a hybrid work model. In-office requirements vary by role and employee group, and currently range from two to five designated in-office days per week.

Pay Transparency Policy Statement

As a federal contractor, Sesame Workshop follows Pay Transparency and non-discrimination provisions as guided by the U.S. Department of Labor.

Equal Opportunity Employment (EOE) Statement

Sesame Workshop is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, predisposing genetic characteristics, pregnancy-related condition, familial status, domestic violence victim status, or protected veteran status and will not be discriminated against on the basis of disability.

PSEA Statement

Sesame Workshop is an equal-opportunity employer. All employment decisions are based on the business needs, job requirements & suitability of the candidate. Sesame Workshop strictly follows the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of program participants from exploitation and to clarify the responsibilities of Sesame Workshop staff, consultants, visitors to the program and partner organization, and the standards of behavior expected from them.