Coordinator, Marketing Operations

About Sesame Workshop:

Sesame Workshop is the global impact nonprofit behind Sesame Street and so much more. For over 50 years, we have worked at the intersection of education, media, and research, creating joyful experiences that enrich minds and expand hearts, all in service of empowering each generation to build a better world. Our beloved characters, iconic shows, outreach in communities, and more bring playful early learning to families in more than 150 countries and advance our mission to help children everywhere grow smarter, stronger, and kinder.

Learn more at www.sesame.org and follow Sesame Workshop on Instagram, TikTok, Facebook, and X. 

Position Summary:

The Coordinator, Marketing Operations is a member of the Marketing Operations and Digital Product team in Marketing & Communications, reporting to the Sr. Manager of Marketing & Creative Operations. In this role they work with a variety of creative team mates to support the processes behind creating art assets, interactive games and putting on world-class events with the mission to make children smarter, stronger, and kinder!

The Marketing Operations coordinator plays a pivotal role in supporting a team of Creatives, Creative Project Managers, Digital Producers and Archivists to maintain brand integrity and excellence across a wide variety of content experiences for children and adults. This is a role that helps us all get things done and works to ensure communication and smooth processes.

This position is based at our headquarters office in New York (Manhattan) with a hybrid work environment to include a minimum of 3 designated in-office days required.

Primary Responsibilities:

• Supports the Sr. Operations Manager with centralized departmental wide duties
• Processes departmental Contracts, Requisitions, Purchase Orders, and Invoices and reconciliation back to the overall operating and project budgets
• Assists with financial operating budget, tracking commitments and actuals to ensure budgets are on track
• Resourcefully solves invoice inquiries and ensures resolution in a timely manner
• Maintains regular communication with and provides support for Suppliers, Vendors, Partners and project managers and producers with the status of their contracts and invoices
• Regularly collaborates with multiple internal departments and external partners to identify and document operational processes and best practices
• Regularly creates, pulls and sorts departmental data to provide ppt decks for a variety of metrics
• Assists with paperwork and processing for onboarding new department hires and coordinates department training
• Supports department administrative duties and other duties as assigned, including general office support
• A key point person for legal, finance and IT to facilitate operational tasks
• Supports relationships with vendors and partners
• Works in partnership to support Audience Development, Events, Brand Creative, Brand Marketing, Communications, along with Marketing Operations and Digital Product

Minimum Qualifications Required:

• Bachelor’s degree required
• 2 years of administrative experience
• Expected regular work schedule of 5 days (35 hours) per week (Hybrid schedule 3 days in NYC-based office)
• Strong attention to detail
• Well organized and excellent time management skills with the ability to prioritize
• Self-motivated with the ability to problem-solve
• Ability to handle sensitive information appropriately with a high degree of confidentiality
• Excellent interpersonal skills and works well on a team
• Effective oral and written communication skills
• Computer literacy and proven proficiency in Microsoft Suite programs (Microsoft Excel, Word, PowerPoint)

Other Preferred Qualifications:

• Knowledge of Workfront Project Management Tool and/or Coupa Procurement System a plus
• Possessing a passion for children’s media and education round out the candidate’s requirements.

Equal Opportunity Employment (EOE) Statement

Sesame Workshop is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, predisposing genetic characteristics, pregnancy-related condition, familial status, domestic violence victim status, or protected veteran status and will not be discriminated against on the basis of disability.

PSEA Statement

Sesame Workshop is an equal-opportunity employer. All employment decisions are based on the business needs, job requirements & suitability of the candidate. Sesame Workshop strictly follows the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of program participants from exploitation and to clarify the responsibilities of Sesame Workshop staff, consultants, visitors to the program and partner organization, and the standards of behavior expected from them.

Pay Transparency Policy Statement

As a federal contractor, Sesame Workshop follows Pay Transparency and non-discrimination provisions as guided by the U.S. Department of Labor.