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Human Resources Manager

Human Resources | San Francisco, CA | Full Time

Job Description


San Francisco Federal Credit Union has been serving San Francisco since 1954. Today, anyone who lives, works, worships or attends school in San Francisco and San Mateo counties may apply for membership. We currently serve more than 45,000 members with assets over $1 billion. San Francisco FCU is federally insured by the National Credit Union Administration and is an Equal Housing Lender. Our corporate office is located at 770 Golden Gate Avenue, San Francisco, California 94102.

POSITION:                          Human Resources Manager

DEPARTMENT:                  Human Resources

FLSA STATUS:                   Exempt

SALARY RANGE:               $90,000 - $110,000 per year commensurate with experience


Responsible for administering all aspects of Credit Union Human Resource (HR) functions, including but not limited to: recruiting, compensation, benefits, employee relations, HR training, and legal compliance.  Provides recommendations to Senior Leadership in establishing overall HR objectives, policies and plans.  Ensures HR activities are conducted in accordance with established Credit Union policies and procedures, federal and state laws. 


  • Oversee and track full-cycle recruitment processes including approval of vacancies,  job description development, job postings, review of resumes, interviewing, reference checks; background checks, job offers, closing position, and informing all applicants of status of position
  • Ensure successful onboarding of team members
  • Oversee performance management including disciplinary action in compliance with HR policies and procedures
  • Provide management and team with accurate and knowledgeable advice on HR matters, including HR related policies and procedures and California/San Francisco specific Labor Laws
  • Ensures handbook and human resource policies are updated and communicated to management and team 
  • Oversee and administer annual Core Performance Evaluation and merit process
  • Administer benefit plans, manage open enrollment and answer benefit inquiries.
  • Ensure Offboarding cycle with both voluntary and involuntary terminations is completed appropriately
  • Administer Worker’s Compensation and Leaves of Absence programs
  • Maintain current employee information in all HR systems
  • Manage and maintain compliant personnel records
  • Ensure Human Resources related training programs are consistently implemented
  • Assist Senior Leadership in developing short and long-term objectives, goals, and strategies
  • Maintain knowledge of industry trends and employment legislation, and updates policies to ensure compliance
  • Participate in all program meetings, staff development activities, and fully engage as a member of the team
  • Perform other duties and responsibilities as assigned


  • Advanced verbal and written communication skills
  • Full administrator knowledge of ADP TotalSource
  • Advanced skills with MS Office Products, particularly Word, Excel, Outlook and PowerPoint
  • Highly organized with great follow through, ability to juggle multiple competing priorities, and make strong decision with good judgment and minimal supervision
  • Provide the highest level of service to internal and external clients
  • Promote teamwork and a corporative effort among team
  • Self – motivated, able effectively handle the unexpected and able to manage issues to close
  • Flexible to be proactive in a fast-paced, changing environment
  • Ability to keep confidential matters confidential and demonstrate the highest level of integrity
  • Ability to work extended hours and weekends if needed


  • BA/BS in related field.
  • SPHR/PHR or SHRM-CP/SHRM-SCP Certification a plus
  • Minimum of five years previous Human Resources generalist/lead experience
  • Financial Services experience a plus
  • Work hours may vary depending on projects.

San Francisco Federal Credit Union (SFFedCU) is an Equal Employment Opportunity Employer.  In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history of cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender  expression, HIV/AIDS status, genetic information or any other characteristic protected by law.