Mission Control Manager
Mission Management | Alameda, CA | Full Time
Saildrone designs and manufactures wind and solar powered autonomous surface vehicles called Saildrones, which make cost-effective ocean data collection possible at scale. We are working with governments, civic agencies, foundations, universities and private companies around the globe to drive better information about our oceans and seas - be it in mapping out the ocean floor, collecting new CO2 data in hard-to-reach areas, counting biomass to establish fishing quotas, or detecting and stopping illegal fishing and drug trafficking. We are a talented, collaborative team working at the forefront of exciting new ventures in the autonomous vehicle space, and we believe that the insights gained from our drones will have a tremendous impact on humanity. We are based in Alameda, CA and are backed by Social Capital, The Capricorn Investment Group, Lux Capital, Horizons Venture and The Schmidt Family Foundation.
We are seeking a Manager of Mission Control, to lead the Saildrone Mission Control and monitor, pilot and direct drone operations in collaboration with Saildrone customers. During missions, data is streamed in real time to Saildrone Mission Control via sensors on-board the vehicles. The Mission Control Manager will support staffing and development of the mission control center as the team grows.
Oversee and control global drone operations, including drone piloting
Passage planning routes that are safe, efficient and meet the mission requirements
Assist customers with routing suggestions for optimizing mission outcomes
Data Monitoring: During missions, data and drone telemetry is streamed in real time to Saildrone Mission Control. Mission control operators monitor the health of the drone fleet, and will develop a deep understanding of the payload sensors and their capabilities and calibrations.
- Customer management
- Interpret customer requirements in partnership with sales team to assess mission feasibility.
- Liaise with production & sensor management to facilitate mission readiness.
- Provide mission status updates on the Saildrone customer facing mission portal
- Manage on-mission customer communications, referring technical questions to Saildrone internal subject-matter-experts.
- Authorities Liaison
- Act as Saildrone POC for USCG & Vessel Traffic communications
- Deliver notices to Mariners for relevant missions
- Monitor and report on Reserves and Sanctuaries requiring special access permissions.
- Mission control center management and evolution
- Partner with finance, infra and product teams to evolve Mission Management capabilities
- Collaborate with Software engineering to create tailored mission-status dashboards
- Implement and maintain process documentation and training procedures
Required Skills and Abilities
Deep understanding of maritime operations, including navigation, COLREGS and safety procedures
Experience within Command and Control Center environments
Detail-oriented with a disciplined approach to communications, processes, and projects
Possess excellent oral and written communication skills
Able to interact with multiple audiences, including governmental agency leadership, senior executives and engineers.
Interest and passion for new technology applications for Maritime Awareness and Homeland Security.
Significant time on ships, standing on-bridge watches
Experience in leading a team, in a maritime environment.
Demonstrated record of success translating and prioritizing mission needs into actionable outcomes.
Active or prior Security clearance is a plus
Experience on sailboats is a plus
This position is located in Alameda, CA. Only candidates with proper permits to work in the United States can be considered. Our waterfront office offers beautiful views of San Francisco Bay in always sunny Alameda. Our walls have good karma, our offices mix software development with a hardware production line in the former airplane hangar used to film 'The Matrix'.
Medical, dental and vision plans for you and your dependents
Active sailing classes: become a certified skipper on boats up to 35ft! (once COVID safety allows)
Short and relaxing ferry ride from the Ferry Building for SF residents
Enhanced paternity / maternity programs
Competitive benefits including excellent medical, discounted gym, life insurance, 401k plan
This is an exciting opportunity with a fast-growing post series-B startup at the cutting-edge intersection of big data services and autonomous hardware. You will be an integral part of a high-performing multi-disciplinary delivering high impact for humanity and future generations.
You can read what the press says about us:
Washington Post: Four autonomous vessels sailed the Arctic to more precisely map its seafloor(Oct 2020)
NOAA: Autonomous Vessel Operations in the Arctic: Lessons Learned (Oct 2020
Or watch some of our videos: Bloomberg: The Robots Roaming the High Seas
Saildrone is an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Saildrone are considered property of Saildrone and are not subject to payment of agency fees.