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Internal Application: Risk Management Administrator

Finance | Mattoon, IL Corporate Office | Full Time

Job Description

Job Title:                     Risk Management Administrator  

Job Location:              Store Support Center, Mattoon, IL

Reports to:                  Risk Manager

FLSA Status:               Hourly Non-Exempt


The purpose of the Risk Management Administrator is to communicate, organize, and report essential insurance and safety information to adhere to compliance standards, improve safety results and mitigate risk.


  • Complete projects across workers' compensation, liability claims, risk identification and evaluation, insurance, safety, loss control, and policy documentation
  • Prepare and maintain a variety of files, logs, and records; input, maintain, and track data utilizing a computerized database system related to areas of assignment
  • Communicate with medical providers and manage medical billing by reviewing, coding appropriately, approving with risk manager, and recording payments and related TPA fees  
  • Provide associate demographics including wage, address, contact, date of hire for workers’ compensation claims to adjuster within 24 hours
  • Manage weekly associate off-work report, compare to workers’ compensation list, and notify adjusters
  • Provide monthly allocation of fees and expenses for Risk Management
  • Forward legal documents for review by risk manager, the legal department and adjusters
  • Manage certificate of insurance documentation and assist in yearly insurance renewal process
  • Log insurance renewal invoices and obtain approval from Risk Manager
  • Administer the workflow process of OSHA and state reporting across all locations
  • Update and maintain SOP and reference documents
  • Assist Risk Manager with reporting including P&L, dashboard and safety team report
  • Coordinate scheduling of loss control visits
  • Continue to expand knowledge within risk management
  • May be required to cross train and perform other duties


  • 1-5 years of administering or reviewing insurance claims, medical billing or equivalent comparable experience
  • Strong analytical skills and ability to identify key factors in medical records
  • Driven and collaborative to support efforts as a team
  • Desire to evolve and align with department strategy
  • Proficient experience using Microsoft Excel, PowerPoint, Word and Outlook
  • Ability to participate in our online applicant and new hire on-boarding process remotely
  • Ability to complete computer-based training


  • none


  • Ability to communicate effectively to all audiences
  • Good visual acuity
  • Close vision for computer work
  • Repetitive wrist movements on keyboard
  • Ability to sit/stand/walk for long periods of time
  • Ability to walk up and down stairs multiple times per day