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Quality Assurance Supervisor

DC / Truck Driving / Transportation | Mattoon, IL Distribution Cntr | Full Time

Job Description

Job Title:       Quality Assurance Supervisor

Reports To:    DC Assistant Manager

Job Location:  Mattoon, IL

FLSA Status:  Non-Exempt  



The Quality Assurance Supervisor is responsible for any and all inventory issues related to not only the warehouse but the store as well.  It is QA’s responsibility to find, track, and communicate any and all issues relating to inaccurate inventory, process, procedure or disciplines and communicate these issues with proper leadership



  • Responsible for leading team of QA associates.
  • Responsible and accountable for using, knowing and operating both operating system affiliated with Ruralking distribution operations
  • Responsible for using desktop terminals, RF scan guns, and all Microsoft functions to be able to identify, resolve and communicate any and all system \ inventory issues
  • Responsible for compliance in process and procedure for all operational practices relating to all inventory management
  • Ensure all quality and production goals are met daily, weekly and monthly
  • Need to be able to lift 50-80 Lbs for 8 to 12 hours daily
  • Needs to follow all safety regulations and maintain a safe work environment at all times as well as keeping work area clean of all debris at all times
  • Needs to be flexible and work in multiple area’s do to the business needs as needed on any occasion  if asked.


  • 1+ year’s warehouse supervision experience preferred
  • Ability to interact with the team in a fast paced environment, remaining flexible, proactive, resourceful and efficient
  • Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
  • Ability to work independently without supervision.
  • Flexibility with hours: ability to work varied hours, days, night, and weekends as business dictates
  • May be required to perform other duties.



  • Supervise hourly associates.



  • Forklift, pallet jack, and other warehouse equipment.



  • Good visual acuity and ability to communicate.
  • Ability to repetitively lift, bend, carry, and push.
  • Ability to lift, push, and/or pull a minimum of 30 pounds.  Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements.
  • Ability to stand and/or walk for long periods of time.
  • May work under stressful circumstances at times.


Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.


All supervisors are put on a 90 day evaluation period, at the end of 90 days if this position is not a good fit for the company or the associate the associate will be allowed to bid on another open position within the DC.