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Information Technology Intern

Store Support (Corporate Office) | Mattoon, IL Corporate Office | Internship

Job Description


Job Title: Information Technology Intern

Job Location:  Headquarters, Mattoon, IL

Reports to: Senior Network Administrator

FLSA Status: Hourly Non-Exempt OR Salaried Exempt

Exempt Classification:       




  • Assist troubleshooting network topology
  • Assist with deployment of LAN and WAN equipment
  • Accurately record and document all task assigned
  • Assist with resolving incidents and installation of computer and networking equipment
  • Assist with the deployment, configuration, and troubleshooting of PC equipment and peripherals
  • May be required to cross train and perform other duties



  • Basic Computer Skills
  • A+ Certification preferred not required
  • Net+ Certification preferred not required
  • Knowledge of current and past Microsoft OS’s
  • Working knowledge of office suite
  • Clear communication skills
  • Customer service experience
  • Ability to participate in our online applicant and new hire onboarding process remotely
  • Ability to complete computer-based training



  • Ability to communicate effectively to all audiences
  • Good visual acuity
  • Close vision for computer work
  • Repetitive wrist movements on keyboard
  • Ability to sit/stand/walk for long periods of time
  • Ability to walk up and down stairs multiple times per day

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions