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Store | Collinsville, IL | Part Time

Job Description

Job Title: Greeter

Reports To: Assistant Store Manager

Job Location: Store Location

FLSA Status: Hourly Non-Exempt. Positions may be Full or Part-Time; Seasonal or Non-Seasonal                                                                                                                                              


  • Greet customers as they enter and exit the store
  • Exhibit an upbeat and positive demeanor
  • Protect the store’s assets by being observant and detail oriented
  • Verify receipts when customers are leaving
  • Have excellent communication skills  
  • Be customer-service oriented
  • Demonstrate crisis management and know how to diffuse a difficult situation by being tactful
  • Provide safe environment by keeping work areas clean & organized
  • Use walkie-talkie, phone, PA system
  • May be required to cross train and perform other duties


  • Versed on store layout
  • Basic understanding of product offering
  • Understand how to use a walkie talkie, phone, and PA system
  • Know how to make popcorn
  • Understand the security tower and how to react when it goes off
    • Log entry when tower goes off
    • Know how to take off security tags
  • Customer Service:
    • Must fully understand return policy and procedures along with checkout procedures, including loadouts
  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
  • Ability to work independently without supervision
  • Ability to access and use the in-store computer, scanning system, and wireless handheld unit
  • Ability to participate in our online applicant and new hire on-boarding process remotely
  • Ability to complete computer-based training


  • None


  • Good visual acuity and close vision for computer work
  • Repetitive wrist movements on keyboard
  • Ability to stand and/or walk for long periods of time
  • Ability to walk up and down stairs multiple times per day
  • Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)


Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.