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Greeter

General Store Position | Bluefield, WV | Part Time

Job Description

Job Title:               Greeter

Reports To:          Store Manager

Job Location:       Store

FLSA Status:         Hourly Non-Exempt

                                                                                                                                      

JOB DUTIES AND ESSENTIAL FUNCTIONS:

  • Greet customers as they enter and exit the store
  • Exhibit an upbeat and positive demeanor
  • Protect the store’s assets by being observant and detail oriented
  • Verify receipts when customers are leaving
  • Have excellent communication skills  
  • Be customer-service oriented
  • Demonstrate crisis management and know how to diffuse a difficult situation by being tactful
  • Provide safe environment by keeping work areas clean & organized

 

QUALIFICATIONS:

  • Versed on store layout
  • Basic understanding of product offering
  • Understand how to use a walkie talkie, phone, and PA system
  • Know how to make popcorn
  • Understand the security tower and how to react when it goes off
    • Log entry when tower goes off
    • Know how to take off security tags
  • Customer Service:
    • Much fully understand return policy and procedures along with checkout procedures, including loadouts
  • Ability to interact with the team in a fast paced environment, remaining flexible, proactive, resourceful and efficient
  • Ability to work independently without supervision
  • May be required to cross train and perform other duties

 

SUPERVISORY RESPONSIBILITIES:

  • None

 

MACHINES AND EQUIPMENT USED:

  • Walkie talkie, phone, PA system

 

PHYSICAL REQUIREMENTS

  • Good visual acuity and ability to communicate
  • Ability to sit/stand for long periods

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.