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Full-Time Surveillance Technician

Loss Prevention | Mattoon, IL Corporate Office | Full Time

Job Description

Job Title: Full-Time Surveillance Technician

Job Location: Store Support Center, Mattoon, IL

Reports to: Surveillance Supervisor 

FLSA Status: Hourly Non-Exempt


The Part-time Surveillance Technician is a vital member the Loss Prevention Team at Rural King. The purpose of this position 

is to utilize technology and critical thinking to provide security for Rural King’s assets. 


• Monitor camera systems for occurrences of theft, productivity issues, and security policy violations.

• Assist Rural King Associates with the use of the camera systems and reviewing video.

• Use specialized reports to review financial transactions, to identify discrepancies in a retail environment.

• Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm.

• Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives.

• Conduct package checks of associates leaving the Store Support Center.

• Maintain accurate records and reports on daily security incidents.

• Support stores and customers with questions about store policies.

• Review video footage of significant events and providing details to management, human resources, and/or law 


• Maintaining a high level of confidentiality and professionalism.

• Use general office equipment.

• Frequently operate keyboard to enter in information.

• Sit/stand/walk for long periods of time.

• Verbally communicate effectively with others (in-person and via electronic devices).

• May be required to cross train and perform other duties.


• Be proficient with Windows based computers

• Possess a remarkable attention span and eye for detail

• Excellent written and verbal communication skills

• Ability to participate in our online applicant and new hire onboarding process remotely

• Ability to complete computer-based training


• None

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions