Cashier

Job Title:  Cashier

Job Location:  Store

Reports To:  Store Manager

FLSA Status:  Hourly Non-Exempt

JOB SUMMARY:

Cashiers are the first to greet the customers and last to thank them; this is crucial to Rural King's Customer Service. They must provide exceptional service through communication, friendliness and store/product knowledge, as well as maintain exceptional store safety, appearance, and cleanliness.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Ensure that the frontend of the store runs smoothly without interruption  
• Greet customers                                                                                                                 
• Ask every customer if they found what they were looking for
• Promote the weekly promotional item
• Execute cash management, return, and exchange policies accurately                          
• Perform accurate transactions and price dispute resolution
• Complete cashier-duties chore list                                                                                   
  • Front windows and registers cleaned daily
  • Bags and supplies filled daily
  • Perform accurate transactions in a timely manner
  • Always thinking about Bottom of Basket (Bob), Look inside always (Lisa)
• Redline in front of the registers when not with a customer
• Keep popcorn and coffee full and fresh at all times
• Must be alert to surrounding's at all times for shrink prevention and customer service
• Make sure EAS devices are deactivated and a member of management is asked to come to the front for resolution if alarm would sound
• Offer load out assistance to all customers and call to make sure a loader has responded
• File paperwork quickly and accurately                                                                             
• Reconcile with 100% accuracy                                                                           
• Answer all incoming calls at the registers with proper phone etiquette
• Communicate professionally with all Rural King personnel and customers                 
• May be required to cross train and perform other duties

SUPERVISORY RESPONSIBILITIES:

• None

MACHINES AND EQUIPMENT USED:

• General office equipment such as telephone, copy machine, fax machine, calculator, computer

PHYSICAL REQUIREMENTS

• Good visual acuity for close PC work
• Ability to communicate via a handheld transceiver
• Ability to lift up to 20 pounds repetitively and 21-50 pounds intermittently
• Ability to stand and/or walk for long periods
• Repetitive wrist movements on keyboard           

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.