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Cashier

Store | Champaign, IL | Part Time

Job Description

JOB SUMMARY

Cashiers are the first to greet the customers and last to thank them; this is crucial to Rural King's Customer Service. They must provide exceptional service through communication, friendliness and store/product knowledge, as well as maintain exceptional store safety, appearance, and cleanliness.

JOB DUTIES AND ESSENTIAL FUNCTIONS

• Ensure that the front end of the store runs smoothly without interruption

• Greet customers

• Ask every customer if they found what they were looking for

• Promote the weekly promotional item

• Execute cash management, return, and exchange policies accurately

• Perform accurate transactions and price dispute resolution

• Complete cashier-duties chore list

o Front windows and registers cleaned daily

o Bags and supplies filled daily

o Perform accurate transactions in a timely manner

o Always thinking about Bottom of Basket (Bob), Look inside always (Lisa)

• Redline in front of the registers when not with a customer

• Always keep popcorn and coffee full and fresh

• Must be alert to surrounding's at all times for shrink prevention and customer service

• Make sure EAS devices are deactivated and a member of management is asked to come to the front for resolution if alarm would sound

• Offer load out assistance to all customers and call to make sure a loader has responded

• File paperwork quickly and accurately

• Reconcile with 100% accuracy

• Answer all incoming calls at the registers with proper phone etiquette

• Communicate professionally with all Rural King personnel and customers

• Use general office equipment such as telephone, copy machine, fax machine, calculator, computer • May be required to cross train and perform other duties

QUALIFICATIONS • Ability to interact with the team in a fast paced environment, remaining flexible, proactive, resourceful, and efficient • Ability to work independently without supervision • Ability to access and use the in-store computer, scanning system, and wireless hand held unit • Ability to participate in our online applicant and new hire onboarding process remotely • Ability to complete computer-based training

SUPERVISORY RESPONSIBILITIES • None PHYSICAL REQUIREMENTS • Good visual acuity • Close vision for computer work • Ability to communicate effectively to all audiences

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• Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)

• Ability to lift up to 20 pounds repetitively and 21-50 pounds intermittently

• Ability to stand and/or walk for long periods

• Repetitive wrist movements on keyboard

• Ability to walk up and down stairs multiple times per day