Application QA Analyst

Job Title: Application QA Analyst

Job Location:   Store Support Center, Mattoon, IL

Reports to:  Director of Information Technology

FLSA Status:   Salaried Exempt

Exempt Status:  Administrative

JOB SUMMARY

The Applications/QA Analyst will be responsible for functional application testing, UAT, and overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity, safety and availability of all data and applications as part of Rural King’s information systems. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact to fix application and systems issues - usually on an immediate basis.

 JOB DUTIES AND ESSENTIAL FUNCTIONS

• Management of the Rural King application QA/Dev environments
• Provide end users guidance and support for application software
• Create functional documents such as training instructions for end users
• Provide functional & technical assistance to internal customers
• Assist with training end users on software systems
• Provide technical assistance when applications are being designed, developed and tested
• Participate in all phases of SDLC
• Analyze and review enhancements for compatibility and insure they adhere to operating guidelines
• Perform integration testing
• Prepare and present status reports to internal customers
• Collaborate with internal teams to create test cases, identify, document & resolve issues
• Monitor application for compliance to IT standards & policies
• Provide on-call support as directed by the supervisor
• May be required to cross train and perform other duties

QUALIFICATIONS

• Bachelor’s degree and at least 3 years of applications support experience or equivalent combination of education and experience
• 3 years’ experience with ERP, WMS, MDM, & HRIS applications
• Experience with Oracle XStore a plus
• Excellent communication (Written & Verbal) and interpersonal skills
• Problem solving
• Attention to detail
• Proactive attitude
• Willingness to learn
• Ability to participate in our online applicant and new hire onboarding process remotely
• Ability to complete computer-based training

 SUPERVISORY RESPONSIBILITIES

• None

PHYSICAL REQUIREMENTS

• Ability to communicate effectively to all audiences
• Good visual acuity
• Close vision for computer work
• Repetitive wrist movements on keyboard
• Ability to sit/stand/walk for long periods of time
• Ability to walk up and down stairs multiple times per day

  Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions