Campus Store Manager

Responsible for assisting in all functions of the Bookstore and its daily operations, as well as ensuring excellent in-person and online guest services experience. This position also works with any number of campus constituents to meet needs for Roanoke College apparel, gifts, sundries, and other merchandise. The Campus Store Manager will lead a team consisting of an Assistant Campus Store Manager, administrative support, and student support staff.

Key Responsibilities:

• Maintain a high level of customer service based on the guidelines of the Campus Store Mission Statement
• Work with Associate Director and vendors to secure products for resale in the Campus Store
• Assist in the training and supervision of all employees in the cashiering function, as well as other areas of the Campus Store operation
• Maintain accurate inventory records to help identify reorders and prevent out-of-stocks
• Work with Associate Director to add new merchandise to the POS system insuring accurate quantity and price
• Assist with receiving of general merchandise
• Perform opening and closing duties, including financial and operational tasks (i.e. deposits, credit card reconciliation, opening/closing gates, restocking inventory, etc…
• Supervise students and operation of store.
• Assist with daily operation including receiving, stocking, cashiering, maintaining and merchandising floor displays, daily check-up of cash, and any other duties pertaining to the efficient operation of the Campus Store as needed
• Assist in website inventory maintenance
• Assist in annual budget preparation, implementation, and evaluation
• Support the year-end inventory process including store preparation, reconciling counts, and supervising staff during the process
• Assist in the development of marketing, promotional, and social media activities
• Assist in the implication of any new initiatives
• Assume Campus Store- (and some Mail Services-) related senior leadership responsibilities in the absence of the Associate Director.
• Perform other duties as assigned

Education, Experience, Skills, and Abilities:

• Previous cash handling experience preferred
• Retail experience preferred.
• 2+ years of supervisory experience required.
• Experience with POS system preferred
• Valid Driver’s License required

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.