Campus Store Assistant Manager

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

The Position

The Roanoke College Campus Store serves students, faculty, staff, alumni, and guests by providing a wide variety of high-quality and in-demand apparel, gifts, and merchandise. The Campus Store is located in Roanoke College’s Colket Center. The Campus Store is open seven days-per-week, and offers in-person and online sales, as well as a satellite retail location at Salem Stadium during home football games. The Campus Store Assistant Manager is responsible for assisting in all functions of the Bookstore and its daily operations. This position supervises the student staff and serves as the manager in the absence of the Campus Store Manager.

Key Responsibilities:

• Maintain a high level of customer service based on the guidelines of the Campus Store Mission Statement
• Assist with daily operation including receiving, stocking, cashiering, maintaining and merchandising floor displays, daily check-up of cash, and any other duties pertaining to the efficient operation of the Campus Store as needed
• Assist in the training and supervision of all employees in the cashiering function, as well as other areas of the Campus Store operation
• Maintain accurate inventory records to help identify reorders and prevent out-of-stocks
• Work with Manager to add new merchandise to the POS system insuring accurate quantity and price
• Assist with receiving of general merchandise
• Perform opening and closing duties in absence of manager
• Supervise students and operation of store in absence of Campus Store Manager
• Help manage online sales (i.e. updating inventory, preparing for mail, etc…)
• Assist in website inventory maintenance
• Support the year-end inventory process including store preparation, reconciling counts, and supervising staff during the process
• Assist in the development of marketing, promotional, and social media activities
• Assist in the implementation of any new initiatives
• Assume responsibility for the Campus Store Manager in their absence
• Perform other duties as assigned

Education, Experience, Skills, and Abilities:

• Previous cash handling experience (i.e. processing cash & credit transactions, making daily bank deposits, and running financial reporting) is preferred.
• Preference will be given to candidates with retail experience.
• 1+ years of supervisory experience is preferred.
• Experience with POS system preferred
• Valid Driver’s License required