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Operations Technician

Operations | East Bay, CA | Full Time

Job Description

About Us:

Ripcord is the world's first robotic paper digitization company and we are redeveloping the paper records market as a whole with innovative technology and production processes. For 30 years the world has been talking about the paperless office, but have yet to realize it. Our mission is to be the company that takes the world paperless. We are doing this by building a first of its kind robotic machine and software platform that is currently transforming the records management market.

We are a well funded startup backed by reputable investors such as Icon Ventures, Google Ventures, Kleiner Perkins, LUX Capital, and Silicon Valley Bank. Our seed investors and advisors include Steve Wozniak, Bruce Scott, Chris C Kemp and Jon Callas.

We respect and look after one another at Ripcord. We want everyone to feel supported, safe, free to innovate and take risks that result in breakthroughs that challenge the status quo. Creative ideas are welcome here! Our team is fun, driven, and upbeat. Every single day we work with industrial robots, computer vision systems, and a diverse stack of software tools to tie it all together.

Who Should Apply:

Do you have a high attention to detail? Are you accustomed to working on a team? Do you love tackling responsibilities? Then keep reading!

The Operations Team is currently seeking an Operations Technician who will help us continue our sky-rocketing growth. This role is ideal for technical professionals with a high level of attention to detail, willing to provide constant feedback and can work efficiently.


Your job as an Operations Technician will include a variety of responsibilities that facilitate our robotic scanning operations. The responsibilities of the Operations Technician position include: workcell commissioning, minor repair, maintenance, and changeovers of our scanning machines. You will be an essential member of our team by providing technical troubleshooting and repair expertise to both the Operations and Engineering Departments. While doing this, you will be working with exciting and innovative technology developed here at Ripcord.

  • Ensure security of confidential documentation by following company security protocol

  • Perform equipment troubleshooting, repair, and maintenance activities

  • Commission new machines for proper operation

  • Identify and address safety hazards within the machine and work area

  • Troubleshooting and maintenance of process equipment and instrumentation

  • Assist in assuring efficiency of equipment operation, quality of scanning operations, and safety of all personnel

  • Repair electronic components using electronic test equipment and replacement parts

  • Help with production OEE by creating and maintaining preventative maintenance programs, design enhancements, etc.


  • 2+ Years experience in a technical service role or technician

  • Experience in operating and handling various tools and equipment  

  • Superior organization skills and proven experience working with tight deadlines

  • Excellent communication and interpersonal skills

  • Strong ability to work well with minimal supervision

  • Capable of passing a background check


  • Associate or Bachelor degree in a technical field

  • Technical certifications and/or training

  • Experience with PLCs and robotic vision

  • Advanced knowledge of mechanical and electrical systems


  • Stock options

  • 100% of healthcare premiums are covered for you and all dependents!

  • Great vision & dental insurance

  • Free gym & refreshments on-site

  • Commuting benefits

  • Comprehensive leave policy


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.