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Associate Product Manager

Product Management | East Bay, CA | Full Time

Job Description

About Us:

Ripcord is the world's first robotic paper digitization company. We’re going after the outmoded, but very large paper records market (think, medical records, company HR records, company financial records, legal case files, etc). For 30 years the world has been talking about the paperless office, but have yet to realize it. Our mission is to be the company that takes the world paperless. We are doing this by building a first of its kind robotic machine and software platform that will completely transform the records management market.

Our headquarters and production facility are in Hayward, CA. We also have a co-working space in San Francisco.

We are a well-funded startup backed by reputable investors such as Icon Ventures, Google Ventures, Kleiner Perkins, LUX Capital, and Silicon Valley Bank. Our seed investors and advisors include Steve Wozniak, Bruce Scott, Chris C Kemp, and Jon Callas.

We respect and look after one another at Ripcord. We want everyone to feel supported, safe, free to innovate and take risks that result in breakthroughs that challenge the status quo. Crazy ideas are welcome here! Our team is fun, driven, and energetic. Every day we work with industrial robots, computer vision systems, and a diverse stack of software tools to tie it all together.

Position Overview

This product manager role will work on the robotics and software automation components of Ripcord’s offering. The successful candidate will be expected to work with the engineering teams and our operations team to prioritize the product roadmap for automation. 

This position must work fulltime out of our Hayward, CA location. Remote work is not available for this role.

Who Will Love This Position

  • You love rethinking solved problems and proposing new ideas

  • You crave the opportunity for blue-sky thinking and are a dreamer

  • You have immense user empathy and are driven by uncovering pain points in software and processes

  • You are a problem finder before you are a problem solver (but, who are we kidding? you love solving problems!)

  • You love all aspects of design - from working with UX designers from ideation to prototyping and user testing, jumping seamlessly between these phases to iterate and to bring your solutions to life

Responsibilities:

  • You will lead projects from inception through execution, partnering with cross-functional teams to develop solutions to current customer problems

  • You will learn and understand our customers and our product domain deeply

  • You will ideate with customers, designers and engineering team on product features, and discover problems

  • You will put our users first, and understand their objectives and pain points in order to  propose appropriate product solutions

  • You will work with UX to conduct user studies to discover product opportunities and conduct user tests to validate product ideas and designs

Requirements:

  • Bachelor's degree in engineering, design, human-computer interaction (HCI), or equivalent professional experience

  • Completed at least one internship at a product company; or second role 

  • Experience in building features for complex products including collaboration with UX and story breakdown, estimation and writing in an Agile process

  • You are a self-starter who loves to understand the pain points of users and is not afraid of ambiguity or diving into details

  • Experience working on multiple projects from scratch to explore problems and solutions in rapid, iterative fashion

  • You must have great taste and high standards for design

Bonus Points:

  • Possess a deep technical acumen

  • Experience shipping a product!

  • Experience working on consumer and enterprise products

  • Experience at a successful startup

Perks:

  • Stock options
  • 100% of healthcare premiums are covered for you and all dependents!
  • Great vision & dental insurance
  • Free gym & refreshments on-site
  • Commuting benefits
  • Comprehensive leave policy

Equal Opportunity Employer

At Ripcord, we don’t just accept difference — we celebrate it, we support it. Ripcord is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.