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System Support Engineer

Implementation | Ra'anana, Israel | Full Time

Job Description

Revionics Inc. (www.revionics.com) a global leader in retail price optimization with offices around the world is looking to expand its team. We are looking to hire a Data QA Engineer to support our continuous client portfolio growth.  

The position is based out of the company’s office in Ra’anana, Israel and is a full time position.  

As a System Support Engineer, you will:  

  • Developing web data extraction schemes using state of the art web crawling technologies
  • Ensure the quality of client delivery by QAing large data sets
  • Maintain 3rd party data extraction modules
  • Be part of a global team of seasoned professionals
  • Communicate with clients about their support issues

Who you are:

  • You have high analytical skills and experience analyzing vast data sets
  • You are a collaborative individual who can partner with our global product management, engineering, customer success, and project management teams to ensure seamless support for our clients.
  • You respond to customer and business escalations with a sense of urgency and a high degree of follow through.  
  • You can work independently without direction.  

What you have /can do as a minimum:

  • Experience with one or more of the following:  Fiddler, Network Analyzer, HTML, HTTP, CSS, JS, DB, Selenium.
  • Strong written and verbal communication skills
  • Experience working in a customer-facing role

 

What you can do to stand out:

  • Experience in the retail industry
  • Experience working with a global team

 

Who We Are:

Predictive. Prescriptive. Profitable Retailing.

We provide SaaS-based pricing, promotion, markdown and space solutions. Retailers in all segments across the world adopt our self-funding model to improve top-line sales, demand, and margin. Our customers gain that competitive edge and improve their value proposition while outmaneuvering competitor price aggressiveness.

During the days of first-generation price optimization solutions, at a time where science in retail was viewed as voodoo, our founder Jeff Smith nurtured the concept that there could be a better way. He went on to form Revionics around that new-generation vision, and to this day we remain committed to his goal:  To help retail businesses and everyday users solve complex pricing challenges leveraging the latest machine learning science with a completely transparent process, usable in an intuitive way that fits into retailers’ normal business flows.

Our company success is based on our 4 foundational pillars: 

  • A SaaS-based architecture for fast ROI
  • Productized, transparent science
  • Machine Learning algorithms that continue to evolve with changing market conditions and shopper behaviors for built-in future proofing
  • A supportive culture focusing on both our people and customers’ well-being.

Our Core Values:

  • Integrity: Be honest, dependable and complete
  • Transparency: Anticipate questions and give clear, usable answers.
  • Continuous Improvement:  Be relentless about improvement – for ourselves and our customers
  • Curiosity: Shine lights in dark corners; seek to ensure we know what we don’t know
  • Accountability: Own the problem and the solution
  • Dedication: Don’t stop until the numbers are right and systems are up
  • Humility: Put the spotlight on our customers, not ourselves