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Sales/Business Development Representative

Sales | Tempe, AZ | Full Time

Job Description

Your Role & Mission

ReputationDefender® provides online reputation and digital privacy solutions for individuals and businesses. As a Business Development Representative, you will support Reputation Defender's pipeline efforts by uncovering qualified opportunities in the mid-market and enterprise segments. Your main responsibilities will be to penetrate key target accounts by reaching out to ideal customer persona individuals through phone, emails, social etc, and engaging their interest in Reputation Defender.

In this role, you will ask questions to understand a prospect's pain points, needs and current priorities. Your abilities to capture the prospect's attention and interest will be key as you grasp the prospect's challenges and explain how Reputation Defender works in that context. Your goal is to set discovery meetings with qualified prospects where they can explore Reputation Defender in depth. As the first touch-point between Reputation Defender and a prospect, you will play a key role in educating them by articulating Reputation Defender's value differentiators and shaping their perception and experience as you attract, engage and qualify them.

You are expected to be sharp at understanding a prospect's pain points, self-motivated, disciplined and extremely good at time management.

You are confident at conversing with VP-level and C-level leaders at a range of companies in a consultative tone. You are comfortable being accountable and achieving realistic monthly targets.

Competencies/Key Traits

  • You have excellent attention to detail

  • Great listener and intellectually curious

  • Great at asking questions and has a problem solving mindset

  • Strong written communication, phone, presentation, and interpersonal skills

  • Ability to learn quickly and articulate a complex subject matter in a simple-to-understand manner

  • Highly motivated and self-driven

  • Strong organization and time management

  • Collaborative and coachable

Role & Responsibilities

  • Reaching out to decision makers at prospect accounts over phone and email. Engaging them in conversation to assess a mutual fit.

  • Personalizing your conversation to the prospect's background so that you can earn their trust and attention.

  • Maintaining an accurate record in the CRM of outcomes of calls, conversations and follow up steps.

  • Researching accounts and contacts for personalization data points.

Skills & Relevant Experience

  • Strong organizational skills and time management skills

  • Experience crafting business messages

  • Quick learner and technically adept

  • Past BDR experience or owning a quota is desired but not required

  • CRM exposure preferred but not required

Key Outcomes

  • Consistently hit engagement and prospecting activity targets on a daily, weekly and monthly basis

  • Set up qualified discovery calls between qualified prospects and High Segment sales reps

  • Consistently hit quota on number of qualified meetings set per month

  • Conduct conversations and follow ups with target personas while appropriately leveraging sales collateral to articulate value proposition

  • Actively maintain sales pipeline with documented activity in accordance with sales process and methodologies

  • Own the process of follow ups and communication until qualified meeting and hand-off to sales rep is completed

Challenges & Projects You'll Take On

Executing outbound actions across various defined industries and verticals

  • Executing on defined sales motions and testing and reporting various messaging/ sales play experiments

Why ReputationDefender?

As we are scaling our outbound salesforce, we are committed to providing the best possible environment for our team. Not only do we offer competitive salary and benefits and an informal and fun work environment, we also ensure that our team is constantly learning and following best practices as they advance in their careers. ReputationDefender is a forward thinking company that believes in hiring A-Players and giving them the guidance, coaching and autonomy to maximise impact as they work towards achieving their personal and career goals.

Our work environment is highly diverse and we are intentional in building an inclusive culture where everyone is able to be the best version of themselves and where new ideas are encouraged from all team members. We're dedicated to building the greatest Executive Privacy Protection service  available and we want you to be a part of this growth to help scale the organisation and its talent!

If this type of work sounds interesting to you and you have the necessary experience and qualifications, - please apply and we hope to talk to you soon!

ReputationDefender is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

COVID-19 Information:

This position is a full-time role assigned to work in our Tempe, AZ office location. However, ReputationDefender's Tempe office is still partially shut-down due to COVID-19. We will interview, hire, train, and onboard remotely to ensure the safety of our candidates and employees during the coronavirus outbreak. Candidates must be prepared to work remotely from home for the short-term and must also be willing to work onsite in our Tempe, AZ office once we are able to return safely.