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Customer Service Representative

Customer Service | El Monte, CA | Full Time

Job Description

Red Label Enterprises has been deemed by the US Government as an essential business which means that no matter the circumstance, we will continue to operate and help serve our community in any way we can. Even during these strange, difficult times, Red Label has continued to provide stable employment opportunities. With 17 years of experience behind us, we’re fortunate to have the tools to be able to navigate through any scenario.

Red Label Perks:

  • Job security

  • Paid training in communications, marketing, and customer service

  • Family and team oriented atmosphere

  • Competitive hourly pay structure

  • Performance bonuses

  • Part time and full time hours available

  • Paid on a weekly basis

  • Optional bi-monthly activities paid by the company (i.e. trips to Six Flags, Raging Waters, Clippers games, etc.)

  • Flexible scheduling available

  • Growth potential for the right individuals

Ideal Candidates Are…

  • Willing and excited to learn new skills

  • Proficient with time management

  • Upbeat and highly motivated

  • Capable of working solo or part of a team

  • Goal oriented

  • Comfortable in a fast paced environment

  • Efficient communicators

  • Able to problem solve

  • Keen on details

Customer Service Responsibilities:

  • Assists in executing annual projects in alignment with the overall goals of the company

  • Multitasks, prioritizes, and manages time effectively

  • Stays informed of company and client policies, procedures, and promotions

  • Provides swift and attentive service

  • Utilizes knowledge of products, services, and brands

  • Participates in service, brand, and product knowledge training

  • Builds rapport with customers and colleagues

  • Resolves any problems, questions, or concerns with professionalism and open communication

Direct experience is preferred, but not required, as paid training is provided.