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Customer Service Representative

Customer Service | Los Angeles, CA | Full Time and Part Time

Job Description

We can all agree that there’s a lot going on right now and a lot has changed. But job security? That’s something that shouldn’t be compromised; especially during times like these.

Red Label Enterprises has been deemed by the US Government as an essential business which means that no matter the circumstance, we will continue to operate and help serve our community in any way we can. Even during these strange, difficult times, Red Label has continued to provide stable employment opportunities. With 17 years of experience behind us, we’re fortunate to have the tools to be able to navigate through any scenario.

Red Label Perks:

  • Paid training in communications, marketing, and customer service

  • Job security

  • Part time and full time hours available

  • Family and team oriented atmosphere

  • Optional bi-monthly activities paid by the company (i.e. trips to Six Flags, Raging Waters, Clippers games, etc.)

  • Competitive hourly pay structure

  • Performance bonuses

  • Paid on a weekly basis

  • Flexible scheduling available

  • Growth potential for the right individuals

Ideal Candidates Are…

  • Efficient communicators

  • Proficient with time management

  • Keen on details

  • Upbeat and highly motivated

  • Capable of working solo or part of a team

  • Comfortable in a fast paced environment

  • Willing and excited to learn new skills

  • Able to problem solve

  • Goal oriented and hard working

Customer Service Responsibilities:

  • Assists in executing annual projects in alignment with the overall goals of the company

  • Multitasks, prioritizes, and manages time effectively

  • Stays informed of company and client policies, procedures, and promotions

  • Provides swift and attentive service

  • Participates in service, brand, and product knowledge training

  • Builds rapport with customers and colleagues

  • Utilizes knowledge of products, services, and brands

  • Resolves any problems, questions, or concerns with professionalism and open communication

Direct experience is preferred, but not required, as paid training is provided.