Reb Staffing, Inc

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Rep 1 Outbound Telesales (Call Center)

Call Center | Atlanta, GA | Part Time

Job Description

If interested send resume to for review.


Company: Comcast

Job Title: Rep 1 Outbound Telesales (Call Center)

Job Location: 4700 North Point Parkway, Alpharetta GA

Work Hours: 10am - 2:30pm (work 20 -29 hours a week)

Permanente with full benefits and free cable/internet 


Position Responsibilities

·        Makes outbound calls to existing customers to sell products such as Xfinity High Speed Internet, Xfinity Voice, and/or Xfinity Video service as well as displays a strong focus on goal achievement and results.

·        Keeps up-to-date with industry knowledge, as well as the competitive posture of the Company. Maintains a thorough knowledge of Company products/services.

·        Informs customers of new services available.

·        Maintains fundamental understanding of competitive environment and positions Comcast products positively to our customers.

·        Educates the customer on competitive pricing information and assist the customer comparing and contrasting services.

·        Sells the value of our products and services by properly aligning their features, benefits, and price with the needs of our customers.

·        Acts as product consultant, explaining product features and benefits and making recommendations based on customer needs/ interests.

·        Exercises sound judgment within the scope of their empowerment, and acts in the best interest of both the customer and company.

·        Relates well to the customer, demonstrates a favorable image of the Organization through effective use of soft skills (including active listening, problem solving skills and probing techniques), professional communications and internal/ external customer interactions.

·        Regular, consistent and punctual attendance. Must be able to work assigned work schedule (AM/PM) and attend all training schedules. **variable schedule(s) and extra hours as necessary.

·        Works independently and seeks Supervisor support when necessary.

·        Other duties as assigned.