Your browser cookies must be enabled in order to apply for this job. Please contact if you need further instruction on how to do that.

Volunteer Infrastructure Project Fellow

Community Outreach & Enrollment | Petaluma, CA | Full Time

Job Description

Redwood Community Health Coalition

CalSERVES AmeriCorps

Volunteer Infrastructure Project-Service Enterprise (VIP-SE) Fellow Position Description


Position Title: Full-Time RCHC -CalSERVES VIP-SE Fellow

Service Term: September 2017 – August 2018

Reports to: Program Manager/Partner Site Supervisor

Position Summary

Volunteer Infrastructure Project – Service Enterprise (VIP-SE) Fellows build volunteer capacity at existing nonprofits (Partner Sites) to help the agency achieve and maintain Service Enterprise certification. This certification process will allow Partner Sites to effectively leverage volunteers in innovative and impactful ways at all levels of organization leadership. 


VIP-SE Fellows: 1) build sustainable systems to of volunteer engagement that align with Service Enterprise principles; 2) recruit one-time and skills-based volunteers; and 3) raise funds to support the development of the volunteer program.  Partner Sites are agencies committed to serving the needs of the community’s children and families and committed to Service Enterprise principles.


VIP-SE Fellows spend the majority of their time behind-the-scenes of a Partner Site collaborating with professional staff and leaders to incorporate Service Enterprise principles in the agency’s work so that the agency can more effectively meet community needs.  VIP-SE Fellows also spend time in the community, building partnerships and connecting individual community members with service opportunities.  VIP-SE Fellows lead volunteers and inspire communities to support important community service efforts.


This position is a valuable opportunity to develop and apply your leadership and community organizing skills to make a lasting difference. Extensive training in volunteer management and nonprofit professional skills is offered, including the opportunity to earn a certificate in Volunteer Management.


Program Overview

VIP-SE Fellows are AmeriCorps members who support nonprofits in incorporating volunteer management best practices and achieving Service Enterprise certification: an innovative and proven approach to engaging volunteers at all levels of an organization to more effectively meet community needs. Each VIP-SE Fellow dedicates their service to a single Partner Site, working “behind the scenes” of service to make organizational change that will last for years to come. VIP-SE Fellows are a part of a statewide network of 60 Fellows, and are placed in small teams of 5 or more in their community who meet regularly for collaboration and training.


Essential AmeriCorps Duties

  • Develop and implement a volunteer program that engages high-value volunteers, particularly specialized/skilled volunteers and volunteers who take on leadership roles in the organization

  • Develop business partnerships that provide support for the Partner Site

  • Recruit and train community members as volunteers who support the infrastructure of programs run by nonprofit and educational organizations

  • Track volunteer program and infrastructure development at the Partner Site, utilizing a defined AmeriCorps Member Work Plan

  • Serve side-by-side with volunteers to provide guidance, to better understand the clients’ needs, and to improve the volunteer experience

  • Participate in all program-required trainings and development opportunities, including orientation, regular meetings with your local VIP-SE team, two regional trainings (travel and overnight stay may be required), and online trainings

Service Commitment

  • Full time, eleven month commitment serving a minimum of 1700 hours, may include some evenings and weekends.
  • Hours are generally Monday - Friday from 8:30 – 6:00PM (varies slightly by Partner Site)


Areas of Responsibility

  • Positively represent VIP-SE in a variety of settings, including recruitment opportunities, staff meetings, trainings, and service events

  • Assist with other community building activities at the Partner Site

  • Create and maintain positive relationships with program staff

  • Submit monthly Great Stories and volunteer data in the OnCorps system

  • Conform to regular, timely attendance requirements at the assigned service site during regular operating hours

  • Duties take place at multiple site locales throughout California with training seminars at designated locations.Position requires occasional travel.Must be able to work indoors and outdoors, as well as some night and weekend hours

  • Must meet the program essential job functions; reasonable accommodations available upon request

  • Be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel

  • Must be able to adapt to change in work environment, accept criticism and feedback, effectively handle multiple tasks and competing demands, work cooperatively in group situations work actively to resolve conflicts, and work well with others on a team

Benefits of Service

  • Annual stipend of $15,000.00

  • Education Award of $5,730.00

  • Health Benefits

  • Possible student loan deferment

  • Extensive Professional Development and experiential learning opportunities

Qualifications and Characteristics

  • Must be at least 18 years of age (17 with parental approval)

  • Clear criminal background check (DOJ and FBI; National Sex Offender Public Database).

  • Submit current, clear TB (tuberculosis) test

  • Must have at least a high school diploma or a GED by your start date

  • Must either be a citizen, national, or lawful permanent resident alien of the United States

  • Must not have more than 3 terms of service previously with AmeriCorps State and National programs

  • Organized, responsible, flexible, motivated and professional

  • Ability to accept and incorporate constructive feedback from leaders and program staff

  • Strong personal standards of excellence, ethics and integrity

  • Must be able to adapt to change in work environment, accept criticism and feedback, effectively handle multiple tasks and competing demands, work cooperatively in group situations, and work actively to resolve conflicts
  • Ability to create positive relationships with staff

  • Must have strong written and verbal communication skills

  • Ability to work independently and as a member of a team

  • Strong organizational skills and the ability to effectively handle multiple tasks

  • Possess leadership and interpersonal skills to work effectively with others

  • An interest in and/or a background in community service and volunteerism

  • Ability to be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the program’s safety policies and rules
  • Meet the program essential job functions; reasonable accommodations available upon request