Administration | Petaluma, CA | Full Time | Applications accepted until Oct 12, 2020
Redwood Community Health Coalition (RCHC) is a network comprised of 16 members, 15 community health centers and a wellness education agency spread across 73 sites in Marin, Napa, Sonoma and Yolo Counties. Formed in 1994, our mission is to improve access to and the quality of care for under-served and uninsured people in our four counties. RCHC’s major focus is to strengthen the capacity of member health centers (members) to act together as a coalition that provides access to consistently high quality clinical care, effective care coordination and reduce health disparities. RCHC supports our members’ work with programs in Policy, Populations Health, Informatics, and Access and Equity.
This position provides administrative support to agency programs that support RCHC member health centers improve health and access of the patients, families, and communities they serve. The Administrative Coordinator is supervised by the Director of Programs and will work across a number of grants and programs that include public and population health, informatics, data management, and agency administration. Day-to-day activities can vary from calendar and event management to project implementation and one time assignments. Flexibility, curiosity, and initiative are essential traits for a successful.
Below are typical examples of work performed by this position, not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned.
- Coordinates the day-to-day activities of RCHC programs to improve population health outcomes, quality, and value across our member health centers.
- Provides logistics support for RCHC program teams with significant time spent on calendar management, scheduling convenings and/or trainings, preparing agendas, presentations and meeting materials, producing meeting minutes, event management, and posting resources to RCHC’s website and member web portal.
- Send and track documents that need signature through online tool and ensure they are saved and documented accordingly, including contracts, MOUs and other agreements.
- Supports the implementation of data analytics and health information technology tools.
- Provide resources to health center member personnel requesting assistance.
- Assist with documentation of promising practices and workflows, using online tools.
- Supports data reporting activities as needed.
- Provides administrative support for RCHC grant proposals and reporting related to programs.
- Provides RCHC staff support to RCHC peer networks meetings.
- Assists RCHC staff in development and implementation of training and technical assistance programs for health center leadership and staff.
- Communicates in a professional and timely manner with RCHC, member health centers and key partners.
- Other responsibilities may be added as the position evolves.
- Associates degree or equivalent education, with 2-4 years of experience in an administrative support position,
- Experience within a health care organization, preferably a federally qualified health center, or safety net non-profit in an administrative or program support role.
- Knowledge about public health, social work, social services, data management, and client management technology preferred.
- Experience or knowledge of grants compliance.
Skills & Abilities
- Computer literacy and intermediate to advanced ability to use required software applications, especially Microsoft Office 365 and related online applications, with a minimum 2 years use of Excel including table and graph functions.
- Demonstrated ability to work effectively with government and community partners.
- Demonstrated experience with calendar management, responsibility for meeting logistics, producing minutes, and utilizing virtual meeting technology.
- Excellence in verbal, written and interpersonal communication.
- Demonstrated ability to coordinate and implement training programs,
- Ability to manage multiple virtual meeting technologies (WebEx, Zoom, Teams, other).
- Strong organizational skills with ability to prioritize projects and meet deadlines.
- Ability to work independently and execute, under general supervision, special assignments and tasks with consistent attention to detail.
- Demonstrated ability to handle confidential information.
- Proactive: identifies needs and suggests solutions.
- Positive: Eager to learn and willing to take on a range of tasks.
- Flexible: Ability to efficiently multi-task; comfortable with fast-paced work environment.
- Mature: exercises good judgment, problem solving and decision-making skills;
- Typing efficiency at 55 WPM
- While performing the duties of this job, the employee is regularly required to sit, stand, carry, drive, see, speak, keyboard and hear.
- The employee is occasionally required to walk, use hands to finger, handle, or feel and reach with hands and arms.
- The employee must occasionally lift and/or move up to 30 pounds (box of paper).
- Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
- Must be able to pass background check.
- Work is normally performed in a typical office environment as well as outside locations including member health centers, government buildings and community venues.
- Currently due to the COVID-19 environment all staff are working remotely and limited staff work at the office intermittently.
- Currently all conferences and meetings are being done remotely.
Position is non-exempt and pay is based on experience, starting at $23/hour.
RCHC is an “at-will” and equal opportunity employer. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process.