User Acceptance Testing

We are looking for an User Acceptance Testing (UAT) & Training Lead at Hybrid - Miami, FL. The position details are as follows.

Position: User Acceptance Testing (UAT) & Training Lead

Location: Hybrid - Miami, FL

Duration: 06 Months+

Minimum Skills Required :

UAT Coordination:

• Develop and manage UAT plans, ensuring alignment with project timelines and stakeholder expectations.

• Collaborate with cross-functional teams to identify test scenarios, test cases, and acceptance criteria.

• Facilitate UAT sessions, guiding users through testing processes and collecting feedback.

• Analyze UAT results, identify issues, and work with development teams to ensure timely resolution.

• Prepare UAT reports and documentation, providing insights to stakeholders.

Training Development:

• Assess training needs and design training programs tailored to different user groups.

• Create training materials, including user guides, presentations, and e-learning modules.

• Conduct training sessions (in-person and virtual) to equip users with the knowledge and skills needed to effectively use the product.

• Gather and analyze feedback from training participants to continuously improve training programs.

• Stay updated on industry trends and best practices in training methodologies.

Collaboration and Communication:

• Work closely with product managers, developers, and other stakeholders to ensure a user-centered approach in product development.

• Serve as a liaison between users and technical teams to ensure clarity in requirements and feedback.

• Facilitate user feedback sessions and workshops to gather insights for future improvements.

Minimum Education & Experience Required:

• Bachelor's Degree

• 3+ years of experience in UAT, training, or a similar role involving information technology projects.

• Strong understanding of UAT methodologies and testing processes.

• Experience in creating training content and conducting user training sessions.

• Excellent communication and interpersonal skills.

• Proficiency in relevant software tools (e.g., test management software, LMS platforms).

• Strong analytical and problem-solving skills.

Preferred Skills:

• Certification in Quality Assurance or Training (e.g., ISTQB, ATD).

• Familiarity with project management methodologies (e.g., Agile, Scrum).

• Experience in Information Technology related government projects

• Experience with Azure DevOps is a plus but not required