Systems Administrator

At Radiant Digital, we provide IT solutions and consulting services to help government agencies and businesses in the USA, Canada, the Middle East, and Southeast Asia. On the federal side, we support agencies like NASA, the Department of State (DOS), the IRS, ACL, ACF,USDA and many others, along with numerous state and local government agencies.

We work with industries like telecom, healthcare, entertainment, oil and gas offering solutions designed to meet their specific needs. We focus on improving systems, making better use of data, and updating applications to keep up with changing markets.

Position: Systems Administrator

Duration: 2 + Years

Location: Hybrid - Jackson, MS (2 days onsite & 2 days remote)

Number of Hours per week: 32 hours per week, could be less

Job Description:

The position is responsible for working with end users across the office to understand their technology needs to improve their business processes and help them become more efficient.

Examples of work in this position include, but are not limited to the following:

• Business needs requirements gathering.
• Aligning staff with available technology tools to meet their needs.
• Workflow development for the use of technology and staff business needs.
• Conducting staff training on the various technology tools that are available to them.

Required Skills:

• Moderate knowledge of Microsoft 365 products and Adobe Acrobat
• Strong verbal and written communication skills
• Ability to convey technical processes into business practices

Preferred:

• Experience with gathering business requirements
• Experience with Smartsheet
• End user assistance with various software