System Administrator

We are looking for a System Administrator position at Remote - Bismarck, ND. The position details are as follows.

Position: System Administrator

Duration: 12 Months+. [40Hrs /Week]

Location: Remote - Bismarck, ND - 58503

Required Skills:

• Strong Customer Service Skills.

• Proficient in writing and speaking the English language and communicate effectively.

• Ability to work in a Microsoft Teams environment and take part in Teams Video conference meetings.

• Understanding prioritizing work based on SLA agreements.

• General understanding on Active Directory Users and Groups- creating users, groups, organizational units, and computer objects.

• Ability to work 40 hours per week and be accountable.

• Ability clearly document work performed within our Service Now ticketing platform.

• Follow procedures and documentation for fulfilling requests.

• Effectively interpret and communicate highly technical information to non-technical and technical users.

Nice to have Skills:

• Professional certifications in hardware, operating systems

• Ability to troubleshoot Telecom call center issues.

• Provide Network and VPN related troubleshooting.

• Experience with Palo Alto, Juniper, and Extreme switching.

• Experience with using PowerShell Scripting.