Senior UI/UX Designer

About Us

At Radiant Digital, we empower organizations to thrive in the digital age with innovative IT solutions and consulting services. From government agencies to global enterprises, we deliver technology that drives efficiency, agility, and measurable impact across the USA, Canada, the Middle East, and Southeast Asia.

On the federal side, we are a trusted partner to agencies like NASA, the Department of State, the IRS, ACL, ACF, USDA, and many others, as well as state and local governments—helping them modernize systems, harness data, and achieve mission success.

In the private sector, we collaborate with leaders in telecom, healthcare, entertainment, and oil & gas, providing tailored strategies and cutting-edge solutions that unlock growth, optimize operations, and keep businesses ahead in dynamic markets.

At Radiant Digital, our mission is simple: to transform challenges into opportunities through technology.

Location: Austin, TX 78751.

Job Description:

Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.

The role of UI/UX designers is central to improving accessibility, usability, and responsiveness of the HHSC eligibility systems.

Key responsibilities include:

• Lead user research initiatives and journey mapping to gain deep insights into user interactions and identify opportunities for optimization.

• Proven UX Design Experience: Extensive portfolio demonstrating expertise in user research, information architecture, wireframing, prototyping (low and high-fidelity), and usability testing.

• Develop wireframes, prototypes, and visual hierarchies in accordance with established accessibility guidelines and branding standards.

• Collaborate with Code for America and cross-functional teams to apply industry best practices in UI/UX design.

• Engage in discovery workshops, feedback sessions, and sprint planning to ensure that design decisions are aligned with business objectives.

• Employ a comprehensive suite of tools—including Figma, Adobe XD, Sketch, and Hotjar—and implement usability testing, responsive design, and SEO optimization strategies.

• Experience with AI/ML Interfaces: Demonstrated experience designing user interfaces for systems that incorporate Artificial Intelligence or Machine Learning, with a focus on explainable AI (XAI) and human-AI interaction principles.

• Complex System Design: Ability to understand and design for complex business logic and regulatory requirements, particularly in domains like government services, healthcare, or finance.

• Data Visualization: Skill in presenting complex data and AI insights in a clear, concise, and understandable visual format.

• Empathy and User Advocacy: Deep commitment to understanding user needs and advocating for user-centered design principles.

• Collaboration & Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and present design solutions to stakeholders.

• Understanding of Accessibility Standards: Knowledge of WCAG and other accessibility guidelines to ensure inclusive design.

• Bonus: Experience with eligibility determination systems or similar rule-based, data-intensive applications.

Required Skills & Experience

• 4+ years: Hands-on experience designing user interfaces and experiences for enterprise systems (wireframes, prototypes, visual hierarchies) using Figma, Adobe XD, Sketch.

• 4+ years: Proven collaboration with technical and non-technical teams; ability to translate business needs into intuitive design solutions aligned with accessibility and branding standards.

• 4+ years: Application of UX design principles (hierarchy, contrast, alignment) to create responsive and accessible web and mobile interfaces.

• 4+ years: Experience creating wireframes and prototypes supporting agile development cycles, including sketch-to-visual fidelity transitions.

Preferred Skills & Experience

• 5+ years: Designing graphical diagrams and visual narratives (timelines, workflows, system architecture).

• 3+ years: Facilitating design workshops and stakeholder feedback sessions to align with business goals and user needs.

• 3+ years: Bachelor’s degree in Graphic Design, HCI, Computer Science, or related field (or equivalent experience).

• 3+ years: Strong multitasking skills, managing multiple design streams across concurrent projects.