Cyber Security Engineer

About Us

At Radiant Digital, we empower organizations worldwide with innovative IT and consulting solutions that drive efficiency, agility, and impact. From federal agencies like NASA and the USDA to leaders in telecom, healthcare, and energy, we help transform challenges into opportunities through technology.

Job Description:

Job Title: Cybersecurity Engineer

Work Location: Richmond, VA 23225

Complete Description:

We are seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments. The ideal candidate will possess in-depth knowledge of configuring and administering Security Tools and Products.

Administer and Maintain EDR Tools

• Tune detection rules to reduce false positives and improve threat visibility for each covered locality.

• Ensure asset inventory is accurate and up to date for each covered locality.

• Regularly update the EDR platform and agents to the latest versions.

• Review and adjust security policies.

• Conduct health checks to ensure the EDR system is functioning properly.

• Investigate and remediate unexcepted agent behavior

• Ensure that Integrations are working as required and troubleshoot when issues are identified

• Administer and Maintain Vulnerability Management System

• Maintain and update the vulnerability management platform and agents

• Conduct health checks to ensure the VMS system is functioning properly.

• Tune scan policies to reduce false positives and improve accuracy for each covered locality

• Ensure asset inventory is accurate and up to date for each covered locality

• Configure and schedule scans for each covered locality.

• Investigate and remediate unexpected agent behavior

• Ensure that integrations are working as required and troubleshoot when issues are identified

General Support

• Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC

• Maintain and update the Remote Monitoring and Management platform and agents

• Accurately document customer interactions, troubleshooting steps, and resolutions

• Escalate complex or unresolved issues as needed

• Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed

Desired Certifications

• Security+

• CrowdStrike Certified Falcon Administrator (CCFA)

• Tenable Certified

Additional Cybersecurity Related Certifications

Required Skills & Qualifications:

• 4 years of experience with Administer and Maintain EDR Tools

• 4 years of experience with Administer and Maintain Vulnerability Management System

• 4 years of experience with Experience in information security, with a focus on security technologies.

• Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner.

• Excellent organizational skills and attention to detail.

• Relevant certifications preferred.